Vice President of Platform Operations jobs in United States
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PostGrid · 10 hours ago

Vice President of Platform Operations

positionUnited States
timeFull-time
remoteRemote
seniorityDirector/Executive
date12+ years exp

PostGrid is a global leader in enterprise SaaS platform for automated offline communications, seeking a high-caliber Vice President of Platform Operations. This executive role is responsible for leading the infrastructure strategy, ensuring global availability and performance while managing a multi-million dollar budget and maintaining high operational standards.

B2BEnterprise SoftwareInformation TechnologySaaSSoftware

Responsibilities

Infrastructure Vision: Define and execute the long-term strategy for our cloud-native infrastructure to support 10x growth
SRE & DevOps Leadership: Lead and scale a world-class team of Site Reliability and DevOps engineers across US time zones
Operational Excellence: Maintain 99.99% uptime and establish rigorous incident response and post-mortem protocols
Cost Governance: Manage a multi-million dollar infrastructure budget, optimizing for both performance and profitability
Security & Resilience: Partner with Compliance to ensure our platform operations meet the highest standards of US data residency and security
Global Monitoring: Implement advanced observability frameworks to proactively identify bottlenecks before they impact our enterprise clients

Qualification

Cloud architectureKubernetesInfrastructure as CodeCI/CD pipelinesTechnical OperationsSRE leadershipOperational excellenceMulti-cloud strategiesSecurity-first mentalityExceptional communicationMentorship

Required

12+ years of experience in Technical Operations, SRE, or Infrastructure Engineering
5+ years in a senior leadership role (VP or Director) managing large, distributed teams
Proven experience scaling platforms that handle millions of transactions per day
Expert-level understanding of Kubernetes, Infrastructure as Code (Terraform), and CI/CD pipelines
Exceptional communication skills with the ability to present technical strategy to the Board and C-suite
Deep experience managing 24/7/365 mission-critical operations

Preferred

Experience in high-growth 'Scale-up' environments (Series C through IPO)
Background in API-first or Developer-tooling companies
Experience with multi-cloud or hybrid-cloud strategies
Mastery of modern observability tools (Datadog, New Relic, Prometheus)
Familiarity with the logistics or print industry's unique operational challenges
Degree in Computer Science or a related engineering field

Benefits

Competitive pay
Flexible work
Learning-obsessed culture

Company

PostGrid

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PostGrid provides direct mail automation solutions and address verification at scale using API and automated platform.
location
New York, New York, USA
people-size51-200 employees
web-link
https://www.postgrid.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Apaar Madan
Co-Founder/CTO
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Recent News

Built In
Deloitte’s 2025 Technology Fast 500 List Featured 50 NYC Companies
2025-11-19
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PostGrid Named the Fastest Growing Technology Company by The Globe and Mail
2025-10-01
Canada NewsWire
PostGrid launches first $10,000 innovation scholarship to support deep tech students
2025-09-17
Company data provided by crunchbase