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UW Credit Union · 15 hours ago

Consumer Loan Processor

Madison

Full-time

Onsite

New Grad, Entry Level

0+ years exp

UW Credit Union is hiring a Consumer Loan Processor to support their Consumer Lending Department. The role involves ensuring the completeness and timeliness of loan processing for members, requiring strong organizational skills and attention to detail.

BankingFinancial ServicesMortgage

Responsibilities

Monitor loan operating system disbursement queue to maintain service level and to ensure timely funding and disbursement of loans

Conduct quality assurance review of each consumer loan to ensure loan is accurate, complete, and within all lending guidelines prior to funding

Identify and document loan errors and communicate with lenders for error resolution

Perform accurate disbursement of all loan proceeds through loan payoffs/payments, deposits to account, credit/debit of general ledgers, and cashier’s checks

Review core system to ensure the loan booking was completed in full – manually complete any portion of the booking process that did not occur due to errors in the loan application

Manage timely receipt of loan documentation through fax, email, mail, DocuSign, and interoffice mail, reviewing for accuracy, following up as needed with third party vendors, retail staff, or members

Review and verify loan paperwork received is accurate and complete – scan and file loan documentation accurately, orderly, and legibly into loan origination system or document storage

Ensure compliance with loan and deposit regulations

Answer calls from UW Credit Union staff in a timely and professional manner, and demonstrate positive call quality behaviors

Provide education and guidance to retail staff and members on loan processes, procedures and file requirements or conditions