AMEX Healthcare ยท 1 day ago
Manager, Digital Product Management, US Commercial Application Experiences
New York, NY
Full-time
Hybrid
Mid, Senior Level
$104K/yr - $175K/yrAmerican Express is a company with a long history of innovation and a commitment to its customers. They are seeking a Product Manager for US Commercial Application Experiences to define and deliver a product vision that enhances application journeys and drives business growth. The role involves leading a product team, managing the product lifecycle, and collaborating with various stakeholders to improve customer outcomes.
Freight ServiceMedicalPharmaceuticalProcurement
No H1B
Responsibilities
Defining and evolving the product vision, strategy, and goals for US Commercial Application Experiences
Developing and maintaining outcome-driven product roadmaps that align to business priorities and customer needs
Owning the end-to-end product discovery process, including forming hypotheses, defining objectives and key results (OKRs), evaluating tradeoffs, and validating solutions
Building strong partnerships with stakeholders across Marketing, Program Management, Technology, UX, Analytics, and Risk
Creating, prioritizing, and managing a product backlog that maximizes customer and business value
Leading delivery across the product lifecycle, including sprint planning, release planning, and execution through the software development lifecycle
Monitoring product performance and customer behavior, using data and insights to continuously refine priorities and improve outcomes
Identifying opportunities to reduce customer friction, increase automation and approval rates, and drive incremental revenue through product enhancements
Improving efficiency, scalability, and time-to-market by leveraging and enhancing global platform capabilities
Contributing to continuous improvement of product management processes, ways of working, and team effectiveness
Qualification
Required
A strong product mindset with demonstrated ability to think end-to-end and advocate for users and customers
An independent and strategic thinker who can connect long-term vision with near-term execution and measurable outcomes
Highly organized and detail-oriented, with the ability to manage multiple workstreams and solve complex problems
Proven Product Management experience in an Agile environment, working closely with scrum and cross-functional teams
Excellent communication and collaboration skills, including the ability to simplify complex concepts, influence stakeholders, and align teams around shared goals
Strong analytical skills with experience using data to inform decisions and drive continuous improvement
A balanced blend of technical understanding and business acumen
Curious, driven, and resilient problem solver who challenges the status quo and thrives in ambiguity
Preferred
Experience working in a regulated environment, with knowledge of compliance, controls, data governance, and integrity processes, is a plus
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
AMEX Healthcare
We provide healthcare solutions.
Founded in 1980
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase