L&N Federal Credit Union ยท 1 day ago
Assistant Branch Manager - Full-Time - Erlanger, KY
L&N Federal Credit Union is seeking an Assistant Branch Manager to supervise daily operations at a remote branch facility. This role involves overseeing member service operations, lending functions, and staff management to enhance member experience and promote Credit Union growth.
BankingFinancial ServicesLending
Responsibilities
Supervise daily branch operations including Member Service functions such as deposits, withdrawals, loan payments, and opening new accounts while promoting cross selling of Credit Union services
Direct lending functions such as underwriting and disbursing consumer loans in a manner consistent with established Credit Union procedures
Assist Branch Manager in scheduling, evaluating, training and supervising branch personnel
Conduct interviews, evaluations and recommend hiring for the branch
Work closely with the Branch manager in implementing procedural and policy changes and communicating those changes to all branch personnel
Provide financial counseling, budgeting guidance, and other assistance to members who express financial concern
Assist in the development of/or improvements to various programs and services as they relate to member service in the branch
Assist with questions and problems on member accounts. Assist in balancing of cash drawers as needed
Operate in various branch roles as needed, such as working the teller line and in a lending capacity, to ensure exceptional member service
Motivate employees and practice confidentiality relating to employee and member information
Keep abreast of federal and state regulations and stay in compliance with all laws pertaining to operations, including employment laws
Cooperate and work together as a team with coworkers, maintain a neat work area, and perform other duties as required by supervisors
Maintaining office emails, supplies and making repair calls as needed
Review various operational reports as required to ensure the branch staff are meeting their production goals
Qualification
Required
Associate's Degree or higher required
1-3 years of similar or related experience required
Preferred
3-5 years of similar or related experience preferred