Customer Operations Representative jobs in United States
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Perry Ellis International ยท 1 day ago

Customer Operations Representative

positionMiami, Florida, United States
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. They are seeking a Customer Operations Representative to assist with customer requests, manage call center operations, and coordinate between sales and embroidery teams.

ApparelAssociationFashionLifestyleManufacturingRetail
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H1B Sponsor Likelynote

Responsibilities

Assists on and off course golf shops with any requests they may have such as taking orders, checking stock availability, providing order status, invoices, tracking information, return authorizations and credits
Assists salesmen with various requests similar to those listed above
Call Center: answer incoming calls, return any missed calls in a timely manner
Email management: review and reply to emails in a timely manner
Upload and validate orders from the order entry portal
Act as liaison between the sales rep, the customer and the embroidery team to secure artwork and ensure logos are finalized and approved
Review open order reports to maintain order base integrity
Works closely with the following departments on a daily basis: credit, shipping, billing (order entry), Sales Operations and embroidery
Works closely with the VPs of Sales for Callaway & OPG

Qualification

Google Drive proficiencyCustomer service skillsVerbal communicationWritten communicationAnalytical skillsTask prioritizationDelegation skillsWork under stressInterpersonal skillsOrganizational skillsProblem-solving skills

Required

Proficient with Google Drive/Applications or related software
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent sales and customer service skills
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Ability to prioritize tasks and to delegate them when appropriate
Ability to function well in a high-paced and at times stressful environment

Company

Perry Ellis International

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Perry Ellis International is a fashion designer, distributor, and maker of apparel, accessories, and fragrances for men and women.
dateFounded in 1967
location
Miami, Florida, USA
people-size501-1000 employees
web-link
http://www.pery.com

H1B Sponsorship

Perry Ellis International has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (6)
2023 (5)
2021 (4)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
unknown
2021-06-11Series Unknown

Leadership Team

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Jorge Narino
Chief Financial Officer
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Lynn Flynn
Chief Operating Officer
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Recent News

thefly.com
Topgolf Callaway extended apparel licensing agreement with Perry Ellis
2025-11-15
PR Newswire
TOPGOLF CALLAWAY BRANDS ANNOUNCES EXTENSION OF LONG-STANDING CALLAWAY APPAREL LICENSE AGREEMENT WITH PERRY ELLIS INTERNATIONAL
2025-11-14
EIN Presswire
Influential Women Spotlights Brittany Bigsbee as a Leader and Innovator in Sales and Client Relations
2025-10-17
Company data provided by crunchbase