American Express · 9 hours ago
Manager-Data Analytics
New York, NY
Full-time
Hybrid
Mid, Senior Level
$104K/yr - $175K/yrAmerican Express is a company with a long history of innovation and commitment to its customers. The Manager role in the AIM team focuses on driving analytical solutions and strategies to enhance digital acquisition analytics and offer personalization, collaborating with various stakeholders to optimize business growth.
Credit CardsFinanceFinancial ServicesPaymentsTravel
Responsibilities
You will lead analytical work that fuels the next generation of AMEX’s Commercial Digital acquisition engine
You will design and implement data-driven strategies, build scalable analytical solutions, and collaborate across business, digital, and technology teams to optimize targeting, personalization, and prospect conversion
Develop analytical solutions and data products that improve targeting accuracy, personalization, and digital acquisition performance across the AMEX website
Own end-to-end analyses focused on audience segmentation, experimentation, funnel optimization, and identification of acquisition opportunities
Build and enhance models and decisioning strategies, leveraging AMEX’s vast first-party data and evolving digital intelligence capabilities
Drive experimentation, performance measurement and Investment optimization - designing test structures, evaluating results, and making actionable recommendations to improve conversion and efficiency
Collaborate closely with cross-functional partners across American Express to ensure implementation of analytical solutions and ensure business impact
Synthesize insights and clearly communicate findings and strategy implications to leaders and stakeholders across the organization
Champion innovation and continuous improvement, bringing forward new ideas in digital analytics, advanced modeling techniques, Gen AI use-cases and scalable data automation that future-proof AMEX’s digital acquisition engine
Apply emerging AI and GenAI techniques, such as intelligent customer journey optimization, semantic modeling and automated insights to enhance targeting precision and analytical productivity
Qualification
Required
Bachelor's Degree in a quantitative field (e.g. Finance, Engineering, Physics, Mathematics, Computer Science or Economics)
Strong analytical/conceptual thinking acumen to solve unstructured and complex business problems and articulate key findings to senior leaders/stakeholders in a succinct and concise manner
Experience with building ML models like XGBoost, K-Means, etc with proficiency in analytical tools such as SQL, Python, or similar; knowledge of digital analytics or experimentation frameworks is a plus
Experience collaborating within cross-functional teams and influencing decisions through data-driven insights
Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment
Excellent communication and interpersonal skills with demonstrated ability / proven track record of striking balance between thought leadership, and converting business needs into analytical plans
Ability to manage several concurrent projects through collaboration across teams/geographies
Preferred
Master's Degree in a quantitative field (e.g. Finance, Engineering, Physics, Mathematics, Computer Science or Economics)
Experience in digital marketing analytics, personalization, website optimization, or acquisition strategy
Familiarity with digital ecosystem tools such as clickstream analytics platforms, identity frameworks, or real-time recommender systems
Familiarity and interest in applying emerging AI and Gen AI capabilities to improve digital targeting outcomes
Experience designing and analyzing A/B tests, optimizing digital funnels, or improving performance through data-driven experimentation
Strong communication skills with the ability to influence partners and drive action
Demonstrated project management skills with complex projects and the ability to articulate a clear perspective while maintaining relationships and fostering a collaborative environment
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
Founded in 1850
10001+ employees
H1B Sponsorship
American Express has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (137)
2024 (95)
2023 (95)
2022 (131)
2021 (111)
2020 (114)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
thecanadianpressnews.ca
2026-01-14
Company data provided by crunchbase