Installation Coordinator (100% Remote) jobs in United States
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ClearCaptions, LLC · 14 hours ago

Installation Coordinator (100% Remote)

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
money$16/hr - $20/hr
date1+ years exp

ClearCaptions, LLC is dedicated to improving the lives of seniors and their caregivers through innovative communication solutions. The Installation Coordinator is responsible for managing the scheduling and administration of installation and service tickets within field service operations to ensure efficiency and quality standards are met.

Health CareTelecommunicationsVirtual Reality
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Responsibilities

Manage task load associated with the scheduling and assignment of contract work orders to meet service level requirements across quality and cost
Monitor and triage “at-risk” contract work orders using predefined task, case and dashboard tooling
Vet first round counter-offer approvals on contract work orders, within set limits
Process contract work order approvals for invoice readiness within payment terms
Respond to routine inbox activity across Trainer-tech and vendor workflows as first-in-line liaison
Process asset returns through established channels
Coordinate with Inside Sales to align scheduling and operational capacity with sales volume forecasts
Ensure timely response to internal inquiries

Qualification

Salesforce.comSchedulingCustomer serviceMS OfficeAttention to detailVerbal communicationWritten communicationProblem-solvingOrganizational skillsTime management

Required

High School diploma or equivalent experience
Minimum 1 year experience in field services, customer service, scheduling or related roles
Experience working with Salesforce.com or similar CRM
Strong attention to detail
Excellent verbal and written communication skills, presentation, and problem-solving skills
Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes
Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment
Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality
Reliable and predictable attendance
Willingness and ability to work flexible hours
Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams)

Preferred

Continued education is a plus
Scheduling experience is a plus

Company

ClearCaptions, LLC

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ClearCaptions was founded in 2011 with a driving force to serve the hard-of-hearing community.
dateFounded in 2011
location
Roseville, California, USA
people-size501-1000 employees
web-link
https://clearcaptions.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
2024-03-25Acquired

Leadership Team

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Robert Rae
Chief Executive Officer
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Recent News

Seattle TechFlash
Power 100: Sacramento region's top tech leaders
2025-04-07
GlobeNewswire News Room
LSV Advisors Acquires Controlling Interest in ClearCaptions from Reservoir Capital Group
2024-03-25
SalesTech Star
Clearcaptions Improves Service to Hard of Hearing by Adding VoIP Connectivity to Home Phone
2022-03-10
Company data provided by crunchbase