Legends Global ยท 12 hours ago
Merchandise Associate
Wilkes-Barre, PA
Part-time
Onsite
New Grad, Entry LevelLegends Global is the premier partner to the world's greatest live events, venues, and brands. They are seeking a Merchandise Associate to provide fast, friendly, and accurate point-of-sale service for fans purchasing merchandise during events at PNC Field, focusing on processing transactions and delivering excellent guest service.
HospitalityMarketingSports
Responsibilities
Greet customers in a friendly, energetic, and professional manner
Process high-volume transactions quickly and accurately using POS systems
Present merchandise to increase sale with add on items
Issue receipts, refunds, exchanges, or credits as needed
Keep current on promotions and sales in store
Provide guests with information about merchandise, promotions, or venue policies
Maintain cleanliness and organization of cashier stations and surrounding areas
Handle guest concerns or complaints promptly and professionally
Assists with restocking, hanging, tagging, and general store upkeep
Maintains store cleanliness, organization, and visual standards
Support store lead and management with daily operational tasks
Ensure compliance with stadium policies and guest safety regulations
Work properly with team members and supervisors
Follow company policies and procedures regarding sales, returns, and security
Qualification
Required
Strong customer service orientation with a cheerful outlook
Excellent verbal and interpersonal communication skills
Ability to remain calm and adaptable in fast-paced, dynamic, or stressful situations
Strong attention to detail and ability to anticipate guest needs
Ability to work independently and exercise sound judgment
Flexibility to adjust to last-minute changes and operational needs
Proficiency with computers and tablets; ability to learn new systems quickly
Strong teamwork and collaboration skills
Ability to stand for long periods and work in loud, crowded environments
Ability to lift up to 25lbs
Willingness to work nights, weekends, holidays, and special events
Ability to work efficiently under pressure and meet time-sensitive demands
Preferred
Previous customer service or guest services experience preferred
Experience in live entertainment, sports, or hospitality settings is an asset
Retail experience preferred
Bilingual skills (Spanish/English) are a plus but not required
Company
Legends Global
Legends Global is the premier partner to the world's greatest live events, venues and brands.
Founded in 2008
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
New Mountain Capital
2017-05-04Series Unknown
Leadership Team
Shervin Mirhashemi
Chief Executive Officer
Scott Aronsky
Chief Financial Officer
Recent News
2025-12-05
2025-10-09
The Bahamas Ministry of Tourism
2025-09-17
Company data provided by crunchbase