Western Union · 2 hours ago
Senior Manager, Product Management - Digital Payments
USA NY - New York - 80 Pine Street
Full-time
Hybrid
Senior Level
$150K/yr - $190K/yr
7+ years expWestern Union is positioned to become the world’s most accessible financial services company, transforming lives and communities. The Senior Manager will lead the product strategy for digital payments, collaborating with global stakeholders to enhance customer experiences and drive alignment on the digital product roadmap.
Financial ExchangesFinancial ServicesInternetMobile PaymentsPayments
Responsibilities
Drive the Digital Funds-In product vision and roadmap by identifying customer needs based on research and user journey for global markets ensuring alignment with company goals
Build product roadmaps, define and communicate clear strategic objectives/OKRs for the teams. Review and prioritize initiatives and work with other product/regional stakeholders to synchronize work
Review stories and epics when needed and oversee work of scrum teams by close partnership with the engineering leaders
Demonstrate an understanding of how tech products are built with basic understanding of APIs, architectures and platforms integrations
Define and track success metrics and KPIs, review and improve the metrics through A/B testing strategies, key business indicators, customer feedbacks and qualitative/quantitative analysis
Define iteration and test plans, acceptance criteria and new launch plans
Partner closely with cross functional teams such as engineering, payments product, product marketing, risk, regional business to drive alignment on digital product roadmap and vision across stakeholders and manage stakeholders expectations with timely updates
Set long term and short term goals for the team basis the role assignments and take active role in team's professional development and mentorship in areas of product management
Oversee incident resolution process and leading teams in resolving incidents, look for processes and systems to improve analysis
Qualification
Required
7+ years in digital product management preferably in payments or financial services
Consumer product management experience, with good understanding of the technical and platforms ecosystems
Proven track record of leading the development and implementation of successful product strategies with excellent cross-functional leadership skills and the ability to work effectively with teams in different locations
Experience working with multiple stakeholders/teams in different countries with different cultural backgrounds
Excellent analytical skills and ability to constantly deep dive and take decisions based on data analysis
Strong understanding of business and tech aspects of product strategy to drive roadmaps and execution for the markets
Benefits
Medical, Dental and Life Insurance
Tuition Assistance Program
Parental Leave
One day volunteer time off
$0 Money Transfer Fee Discount Code – Quarterly
Recognition Program “Game Changers”
Employee Discount Program
Global Adoption Assistance
Global Scholarship Awards Program
401k plan
Company
Western Union
Western Union provides consumers and businesses with fast, reliable and convenient ways to send and receive money around the world.
5001-10000 employees
H1B Sponsorship
Western Union has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (93)
2024 (86)
2023 (101)
2022 (62)
2021 (90)
2020 (102)
Funding
Current Stage
Public CompanyTotal Funding
$800M2026-01-09Post Ipo Debt· $800M
2006-10-02IPO
Leadership Team
Nicolas Levi
Regional Vice President Middle East Afghanistan Pakistan
Ashutosh Shinde
Head - Technology Engineering Center (India)
Recent News
2026-01-11
2026-01-11
Company data provided by crunchbase