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Composites One · 1 day ago

Master Data Operations Manager

Schaumburg, IL

Full-time

Onsite

Senior Level, Lead/Staff

$135K/yr - $155K/yr

8+ years exp

Composites One is a company focused on providing exceptional service to its customers. The Master Data Operations Manager is responsible for leading the day-to-day operations of the Master Data function, ensuring high-quality and reliable data that supports critical business processes across global manufacturing and distribution operations.

Advanced MaterialsIndustrialManufacturing

Comp. & Benefits

Responsibilities

Lead daily Master Data operations, including execution of processes for master data creation, maintenance, and updates

Define, document, and continuously improve standardized master data processes with a focus on efficiency, accuracy, quality, and customer service

Establish and publish operational metrics, set performance targets, and drive continuous improvement initiatives

Oversee and optimize the use of master data tools and technologies, including SAP, STIBO/STEP (PIM), Winshuttle, and RPA solutions

Partner closely with IT teams to monitor, troubleshoot, and improve data flows and integrations across systems

Establish and enforce master data standards, governance policies, and procedures to ensure data integrity across systems

Define, track, and report data quality metrics; lead data cleansing and remediation efforts in collaboration with stakeholders

Maintain a centralized data documentation repository, including data dictionaries, field definitions, and business rules

Support training and enablement of business stakeholders on master data standards and processes

Drive enterprise data governance initiatives, including identifying data owners, facilitating governance councils, and improving stakeholder engagement

Lead and develop a team of employees, contractors, and third-party service providers to ensure service levels and operational coverage

Plan and manage resource allocation to support business priorities

Attract, hire, develop, and retain high-performing team members

Support career development through coaching, feedback, and meaningful development plans

Manage third-party vendors and service providers to ensure performance against defined SLAs and metrics

Communicate effectively with cross-functional partners and leadership

Serve as a subject-matter expert in Master Data Management operations and governance best practices

Identify performance gaps and lead process improvement initiatives to enhance efficiency and data quality

Stay current on industry trends and emerging technologies in MDM, contributing to IT strategy and roadmap discussions

Foster a culture of continuous learning, innovation, and improvement

Lead with clarity, accountability, and integrity while modeling company values

Communicate complex data concepts in a clear, practical manner to both technical and non-technical stakeholders

Build strong, trusted relationships across IT, Operations, Supply Chain, Manufacturing, and Commercial teams

Influence and align stakeholders around data standards, governance practices, and process improvements

Provide regular updates to leadership on performance metrics, risks, and improvement initiatives

Foster a collaborative, inclusive team environment that encourages feedback, learning, and continuous improvement

Coach and mentor team members to strengthen technical capabilities, ownership, and professional growth

Qualification

Master Data ManagementSAP Master DataProduct Information ManagementData GovernanceECommerce IntegrationLean Six SigmaOperational ExcellenceTeam Leadership