NEOGOV · 5 days ago
Financial Analyst I - Loan Services
Salt Lake County, UT
Full-time
Hybrid
New Grad, Entry Level
$20.14/hr - $31.93/hrNEOGOV is seeking a Loan Services Financial Analyst to join their Loan Accounting team. This role involves managing loan data, processing payments, and providing customer support related to loan services.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Record and maintain loan data in the State’s loan system in accordance with loan documents
Monitor and correct loan data within the system to maintain accuracy and integrity
Distribute monthly loan reports to State departments and statements to borrowers
Assist with loan system implementation and updates
Collect, record, and research borrower's insurance and property tax information
Accurately apply borrower payments and manage payment schedules
Assist Loan Accountant with reconciliation procedures
Handle late payments and coordinate follow-ups as needed
Respond to borrower inquiries regarding loan balances, payment history, and account status
Process borrower audit requests and confirmations
Assist State departments with loan modifications or forbearance options
Resolve borrower or department complaints and issues
Ensure all loan servicing activities comply with state regulations and policies
Maintain accurate and up-to-date loan records
Adhere to procedures and guidelines related to loan servicing
Qualification
Required
Experience managing financial accounts, maintaining account balances, or processing financial transactions (such as loan payments, accounts payable, accounts receivable, etc.)
Experience providing customer service in a financial setting, including responding to inquiries, resolving account issues, or assisting clients with financial transactions
Preferred
Experience in loan processing, loan servicing, or financial administration, preferably within a government or institutional setting
Experience working with loan management systems and financial software
Background in customer service or client relations in a financial setting
Problem-solving skills for resolving borrower or department complaints
Excellent communication skills to answer borrower inquiries and provide clear, professional support
Benefits
Medical, dental, vision and life insurance options – some with no bi-weekly premiums
Paid vacations
Sick leave
Holidays
401(k) contributions and matches
Pension
Short-Term Disability
Discounted home and auto insurance
Discounted legal plans
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase