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Marsh McLennan · 10 hours ago

(Senior) Manager - Marketing Planning and Operations

London - Baker

Full-time

Hybrid

Senior Level

7+ years exp

Oliver Wyman is seeking a (Senior) Manager - Marketing Planning and Operations to join their global Marketing team. This role focuses on leading day-to-day team operations, budget oversight, and continuous learning and process improvement to drive operational excellence and measurable impact across the organization.

Financial ServicesProfessional ServicesService Industry

Responsibilities

Own planning, resource allocation, and the establishment of processes to ensure the global Marketing function’s efficiency and alignment with business priorities; support annual planning cadences and dependencies throughout the year across channels and regions

Maintain quarterly roadmaps with clear priorities, owners, and timelines

Track and reconcile spend against plans; maintain POs, accruals, vendor overview, and spend‑to‑plan trackers; flag variances and risks early for leadership

Guide the management of the Marketing budget, ensuring resources are allocated effectively and aligned with strategic priorities

Cultivate strong relationships across the global, regional, and functional teams and external partners to align strategies, share insights, and capture synergies that enhance business outcomes

Ensures proactive and efficient management of function-wide processes, ensuring timeliness and high-quality execution

Identify and implement opportunities to build new capabilities and processes that enhance the team’s ability to deliver against its mission

Coordinate and continuously improve structured knowledge-sharing —assessing needs and designing a program that fosters continuous learning across the team

Maintains function-wide internal documentation and resource hubs

You will lead cross-functional workstreams and mentor junior colleagues through dotted-line and project-based relationships, and will be expected to influence outcomes via governance, process design, and stakeholder engagement

Qualification

Budget managementStakeholder managementProject managementData literacyMicrosoft Office SuiteProcess improvementAnalytical mindsetProblem solvingCommunication skillsTeam player

Required

Minimum 7+ years of experience in project management or marketing operations with experience working in a professional services firm, agency or other fast-moving matrixed, global organization

2+ years delivering cross‑functional programs or managing major operational processes; evidence of leading projects and influencing without direct reports

Experience with budget management and vendor oversight required, delivering high-quality strategic insights and impactful contributions to key projects, aligned with the function's objectives

Strategic team player who loves to solve problems with a bias for action and process improvement

Strong financial acumen and data literacy

Highly organized, excellent communication and stakeholder‑management skills; confident serving as the central intake POC and translating ambiguity into clear plans

Analytical and data‑driven mindset; growth mindset and enthusiasm for AI‑assisted workflows that enhance productivity and performance

Strong command of project management tools; advanced proficiency in Microsoft Office Suite—especially PowerPoint and Excel

Preferred

Basic familiarity with the marketing tech stack across CMS, CRM, analytics, and collaboration platforms is desirable

Benefits

Competitive compensation

Comprehensive benefits

Flexible work environment that supports work-life balance

Company

Marsh McLennan

Glassdoor4.0

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.

Founded in 1871

New York, New York, USA

10001+ employees