Mastercard · 1 day ago
Lead Product Manager- Technical
Mastercard is a global leader in digital payments, striving to create a sustainable economy that benefits everyone. The Lead Product Manager - Technical will oversee feature releases, prioritize platform capabilities, and ensure timely delivery while mentoring team members and collaborating with various internal teams.
FinanceFinancial ServicesInformation TechnologyPayments
Responsibilities
Owns the working backwards document and vision for feature releases
Identifies gaps and charters new platform capabilities as required
Has visibility into the design of the user experience
Determines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed
Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership
Works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues
Develops and implements new metrics into measurement techniques; works with development teams to develop reports to monitor them
Independently identifies and researches anomalous performance; escalates findings to senior management
Coordinates internal forums to collect and identify feature-level development opportunities
Identifies feature risks from business and customer feedback and in-depth analysis of operational performance, shares with senior leadership
Reviews product demo with the development team against acceptance criteria for the feature set
Prepares launches and monitors platform performances, adoption, and operational health for feature sets
Stays aligned with GTM plans for the feature set
Establishes a network of resources within the organization
Mentoring team members and assisting with candidate selection and onboarding
Qualification
Required
Owns the working backwards document and vision for feature releases
Identifies gaps and charters new platform capabilities as required
Has visibility into the design of the user experience
Determines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed
Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership
Works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues
Develops and implements new metrics into measurement techniques; works with development teams to develop reports to monitor them
Independently identifies and researches anomalous performance; escalates findings to senior management
Coordinates internal forums to collect and identify feature-level development opportunities
Identifies feature risks from business and customer feedback and in-depth analysis of operational performance, shares with senior leadership
Reviews product demo with the development team against acceptance criteria for the feature set
Prepares launches and monitors platform performances, adoption, and operational health for feature sets
Stays aligned with GTM plans for the feature set
Establishes a network of resources within the organization
Mentoring team members and assisting with candidate selection and onboarding
Like to dive deep into the operational characteristics of the product
Demonstrated ability to operate with complete independence and autonomy
Experience defining and building cloud-native software products as a platform at scale
Proven track record of data driven decision making and applying continuous improvement methodologies across your team
Can debate the product merits with business teams, architects, engineers, and designers to make the right trade-off decisions
Experience in agile delivery methodologies (scrum, Kanban, etc.)
Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
Ensures features and associated documentation are clear and easily consumable by other engineering teams
Demonstrated experience building organizational relationships, partnering with, and influencing teams while commanding the respect of the individuals on the team
Preferred
Bachelor's degree in software engineering, computer science, information technology or related discipline preferred, or equivalent work experience
Benefits
Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
Flexible spending account and health savings account
Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Eligibility for tuition reimbursement
Company
Mastercard
Mastercard is a financial network that processes payments between banks and cardholders.
H1B Sponsorship
Mastercard has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (540)
2024 (319)
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-05-25IPO
Leadership Team
Recent News
Fintechnews Middle East
2026-01-14
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2026-01-14
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