Amkor Technology, Inc. · 1 day ago
Account Manager
San Diego, CA
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $110K/yr
5+ years expAmkor Technology is recruiting for a Customer Service Manager based in the San Diego, CA area. This position is responsible for all aspects of the customer service engagement, including coordinating responses to customer RFQs and tracking price changes. The role involves communication with various stakeholders to support customer requirements and sales objectives.
ElectronicsSemiconductorWireless
Hiring Manager
Erin Coté Martin
Responsibilities
Effectively drive the day-to-day internal/external communication to include responding to customer email and phone inquiries
Respond to and resolve pricing and/or invoice issues by partnering with appropriate groups
Submit customer RFQ's to Salesforce.com
Provide effective updates and be in constant communication with internal and external Amkor stakeholders
Provide PO acknowledgement, confirm PO accuracy, maintain PO tracker, ensure invoice issuance to POs
Enter NPI Material Order Request from customer and internal team, requiring attention to detail and delivery monitoring
Track Non-Recurring Expenses (NRE), Rebates, Monthly Billing Process
Create Sales Orders for multiple groups with different needs, requiring attention to detail and flexibility
Involvement in forecast and commit analysis using MS Excel with proficiency with Pivot Tables and VLOOKUP
Qualification
Required
Position requires a Bachelor's Degree and a minimum of 5 years of relevant customer service/account management experience within semiconductors, global manufacturing or other hi-tech fields
Must have excellent customer relationship skills, and be able to handle complex requests
Proficiency with Microsoft PowerPoint and Excel with demonstrated ability to use Pivot Tables, VLOOKUP, etc
Must have strong organizational skills and be able to multi-task and prioritize daily activities
Excellent verbal and written communication skills
Flexibility to work with multiple teams, including other locations
Strong work ethic with flexibility to work hours to support and meet deadlines
Demonstrated experience having direct customer interface
Proven problem-solving skills with an attention to detail
Ability to be self-directed and work independently as well as within a team
This is a career-oriented position that requires flexibility with hours to support the business needs and total commitment towards customer service
Preferred
Demonstrated experience with SAP or other ERP systems
Prior experience with Salesforce.com or other CRM
Prior experience in planning and forecasting preferred
OSAT experience preferred
Company
Amkor Technology, Inc.
Amkor Technology, Inc.
10001+ employees
H1B Sponsorship
Amkor Technology, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (5)
2023 (7)
2022 (6)
2021 (6)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$1.24B2025-09-08Post Ipo Debt· $500M
2025-07-28Post Ipo Debt· $500M
2023-09-06Post Ipo Secondary· $240M
Leadership Team
Giel Rutten
President & CEO
Gerard John
Senior Director Advanced Engineering Services (Global)
Recent News
Korea Herald
2026-01-07
2026-01-07
Company data provided by crunchbase