Applied Materials · 12 hours ago
PDC Operations Lead CE
Austin,TX
Full-time
Onsite
Senior Level
$45/hr - $62.15/hr
6+ years expApplied Materials is a global leader in materials engineering solutions for the electronics industry. The PDC Operations Lead CE will manage daily account operations, coordinate with customers, and ensure efficient service delivery while mentoring junior engineers.
ElectronicsManufacturingSemiconductorSoftware
Responsibilities
Comprehensive FSO knowledge: Manage daily account operations: parts receive/return, manage shifts, track escalations, track open service cases, monitor safety performances
Customer Interface: Daily/ weekly/ monthly meetings with the customer. Handling technical escalations, define mitigation plans, present findings & analysis
Monitor team's KPIs- Utilization, over-time, certifications
Monitor PDC fleet performances/ KPIs: Uptime, NCs, PM/CM time
Help with new team members onboarding
Install, maintain, and upgrade customer equipment
Apply troubleshooting and problem-solving skills, as well as company diagnostic tools and documentation, to solve complex equipment issues
Follow and generate documented procedures and published task plans
Communicate with customers and internal business units, lead projects as necessary
Train and mentor junior Field Service Engineers [Customer Engineers]
Fulfill additional duties, as assigned
Qualification
Required
Only relevant for candidates with vast PDC experience
Must have minimum 2-3 years as a lead CE or 6+ years as a CE for PDC products (non legacy)
Work on customer site (near Austin)
Completion of an Associate degree or comparable military technical training and field service experience
Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
Strong knowledge of hand tools and their appropriate usage, including digital multimeters
Advanced knowledge of wafer processing parameters
Effective written and verbal communication skills
Basic knowledge of Microsoft Excel, Word, and PowerPoint
Possession of a valid driver's license and the ability to obtain a passport, if travel is required
Able to meet all on-site requirements, including safety, environmental guidelines
Preferred
Experience with large ramp execution
Experience with Samsung (US/Korea)
Experience with one (or more) of the following platforms: DR G10/H20, Provision10, Enlight, Primevision10
Bachelor's Degree
Project management skills and ability to lead key customer and internal product meetings
Benefits
Comprehensive benefits package
Participation in a bonus and a stock award program
Company
Applied Materials
Applied Materials is a semiconductor and display equipment company that offers materials engineering solutions.
10001+ employees
H1B Sponsorship
Applied Materials has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (435)
2024 (465)
2023 (362)
2022 (429)
2021 (456)
2020 (354)
Funding
Current Stage
Public CompanyTotal Funding
$2.1BKey Investors
Stonnington GroupUS Department of Energy
2025-02-24Post Ipo Debt· $2B
2023-06-27Post Ipo Equity· $0.38M
2022-10-19Grant· $100M
Leadership Team
Omkaram Nalamasu
Senior Vice President and Chief Technology Officer
Tony Chiang, Ph.D
VP, CTO Applied AI
Recent News
2026-01-13
2026-01-12
Company data provided by crunchbase