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USAJOBS · 1 day ago

Visitor Information Assistant

Juneau, Alaska, USA

Full-time

Onsite

New Grad, Entry Level

$22.07/hr - $22.07/hr

USAJOBS is seeking a Visitor Information Assistant for the Mendenhall Glacier Visitor Center in Juneau, Alaska. The role involves providing visitor services, managing inquiries, and ensuring public cooperation in resource protection.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Provides visitor services for the Mendenhall Glacier Visitor Center

Serves as a primary point of contact for the public, providing information, managing visitor flow, handling sales and permits, and assisting with administrative and safety tasks

Greets visitors and responds to a variety of inquiries regarding Forest Service activities, programs, exhibits, facilities, policies, and functions

Evaluates inquiries in order to provide the most useful and appropriate information or to suggest other options, such as alternate routes or activities

Provides guidance to the public on rules and regulations regarding on-unit activities and attempts to gain public cooperation in protecting resources from damage and pollution

Serves as Collection Officer to sell forest timber permits and other items, such as maps and passes, in accordance with manual and handbook requirements

Is held responsible for submitting and accounting for collected monies using approved computer programs and records

Visitor services include: preventative safety messaging for local hazards such as bears, other wildlife, hazardous weather and trail conditions; and incident response for first aid accidents

Other duties as assigned

Qualification

Visitor servicesSoutheast AlaskaPublic communicationAdministrative tasksFirst aidSales skills

Required

Must be a U.S. Citizen or National

Males born after 12-31-59 must be registered for Selective Service or exempt

Subject to satisfactory adjudication of background investigation and/or fingerprint check

Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution

Successfully pass the E-Verify employment verification check

Willing to live/work in remote locations (volatile/unpredictable)

You must meet the ANILCA eligibility requirements to be referred for this position

You must have lived and or worked in or near the geographic boundaries of the Tongass National Forest and have special knowledge or expertise concerning the natural and cultural resources in the Southeast Alaska area to participate in visitor information activities