Saks OFF 5TH · 4 months ago
Lead, Merchandise & Visual Execution
Riverhead, NY
Full-time
Onsite
Entry, Mid Level
1+ years expSaks OFF 5TH is the premier luxury off-price destination. They are seeking a Selling and Service Supervisor responsible for ensuring exceptional customer service and achieving sales goals through team training and accountability.
E-CommerceRetail
Responsibilities
Consistently greet customers and educate them on current promotions
Complete the markdown process in a timely manner with accuracy and according to company standards
Sign/advertise merchandise accurately according to directive and current promotions
Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards
Recommend, select, and help locate or obtain merchandise based on customer needs and desires and assist them in the fitting room to ensure proper sizing, color, fit, etc
Collaborate with store management team to organize marketing and promotional campaigns, and to coordinate staff schedules and activities
Resolve customer issues while aligning to the core values of trust, integrity, and respect
Build rapport with customers and team, resulting in repeat customers and engaged associates
Maintain sales-floor standards, including replenishment and presentation, general appearance and cleanliness of the department
Participate and support in training for new company programs, procedures, and technologies
Consistently model and coach the selling behaviors to meet or exceed key performance indicators
Adhere to Asset Protection control and compliance procedures; maintain knowledge of all Health and Safety protocols and Emergency procedures to ensure the safety of our associates and customers alike
Efficiently complete tasks or special projects assigned by store leadership
Qualification
Required
High School Diploma or equivalent required; 4 year degree or relevant work experience preferred
1+ years of supervisory experience with comparable volume or a proven track record of successfully supervising a selling workforce and achieving results
Ability to drive sales and service, establish and maintain client relationships, and complete operational tasks
Ability to train and coach associates on selling behaviors to ensure high performance
Flexibility to work evenings, weekends and public holidays
Benefits
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
Company
Saks OFF 5TH
Saks OFF 5TH is a company that combines luxury shopping and finding a deal. It is a sub-organization of Saks Fifth Avenue.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Luke Coffey
CFO
Shivi Shankaran
Chief Operating Officer
Recent News
2025-12-25
2025-11-14
Hartford Business Journal
2025-11-12
Company data provided by crunchbase