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American Family Care · 13 hours ago

Franchise Business Consultant - Southeast

Denver, CO

Full-time

Hybrid

Mid Level

3+ years exp

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. The Franchise Business Consultant will work directly with franchise owners to enhance business operations and maximize revenue through various strategies and training.

Health CarePrimary and Urgent Care

Responsibilities

Conduct regular on-site visits and audits of assigned Franchise locations

Conduct Consultation calls on a regular basis regarding marketing/advertising planning, Go Live training, Grand Opening events, coaching and role playing, customer/patient relations improvement, profit/loss review and analysis including projections, and medical office operations management support

Monitor the financial status, operations, staffing, paid advertising, and overall management of assigned Franchise locations

Run reports in various systems and review KPIs

Cultivate and preserve Franchisee/vendor relationships

Support Franchisee during pre-opening phase including, but not limited to, assisting with site selection, floor plan approval, practice management software training, and business planning

Develop a strategic plan and translate that plan into the appropriate sales activities

Coordinate all training activities with the appropriate departments/individuals and ensure that all training materials and resources have been directed to the appropriate parties

Conduct on-site educational workshops with Franchise groups

Provide necessary counsel and assistance to Franchisees for development and improvement of business plans, including, establishing specific goals, objectives and strategies for sales, controls, profits, human resource plans, development, marketing, etc

Ensure physical facilities of assigned Franchisee locations comply with Franchisor standards

Coordinate any and all resources/support from all appropriate departments for assigned Franchisees

Complete any and all month end reports, new store follow-up reports, weekly expense reports, preparation of classes, etc

Strictly adhere to Company and departmental policies and procedures regarding the appropriate use of Company databases

Develop and maintain proficiency in the use of the Company’s database

Ensure implementation of all company policies, procedures, programs and new concepts with assigned Franchisee locations

Other duties and responsibilities as assigned

Qualification

Business ManagementFranchising ExperienceMedical Office ExperienceOral CommunicationListening SkillsPeople SkillsNegotiation SkillsPresentation SkillsWritten Communication