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State of Ohio · 2 hours ago

M365 Product Engineer (Infrastructure Specialist 4)

United States of America-OHIO

Full-time

Onsite

Mid, Senior Level

$44.66/hr - $44.66/hr

4+ years exp

The Ohio Department of Job and Family Services (ODJFS) is seeking an M365 Product Engineer to support the delivery of health, human, and employment services through information technology. This role involves designing, operating, and maintaining SharePoint Online and Power Platform environments while ensuring secure and scalable services that align with organizational goals.

GovernmentOffice Administration

Responsibilities

Lead design, implementation, management, and support of the Power Platform (Power Apps, Power Automate, Power BI, Copilot, Power Pages)

Maintain the agency's Power Platform and SharePoint components within the M365 environment

Advise on and support integration of Copilot and Agents within the M365 environment

Create and maintain M365 reporting capabilities; provide data to management and auditors

Lead troubleshooting and problem resolution for the M365 environment and products

Provide guidance and support to peers, lower-level staff, and county technical staff on delivered solutions

Act as agency liaison for M365 support escalation

Promote productivity and M365 adoption by identifying and addressing barriers; co-design solutions to meet business needs

Ensure deployment and use of M365 aligns with agency standards, policies, and compliance requirements

Gather requirements and develop the M365 product stack to support various lines of business

Serve as a technical advisor for M365 governance, security, and performance best practices

Research and evaluate new M365 technologies and updates; report on impact to the organization

Qualification

M365 Modern Workplace SolutionsPower PlatformSharePoint OnlineIT policy evaluationSolutions designTechnical supportProblem resolutionCollaboration

Required

Core associate program in Computer Science or Information Systems (or equivalent work experience)

4 years combined work experience in any combination of the following: evaluating current IT policies, procedures and practices, recommending and/or leading IT driven change efforts, participating and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design

2 years technology related work experience as specified by the agency position description and vacancy/job posting (M365 Modern Workplace Solutions)