Apply on Employer Site

Joyful Smiles Pediatric Dentistry · 2 days ago

Floating Office Manager

Tinley Park, IL

Full-time

Onsite

Mid, Senior Level

Joyful Smiles Pediatric Dentistry is a recognized pediatric dental practice seeking a Floating Office Manager to oversee office operations and lead a dedicated team. The role involves managing day-to-day operations, fostering a collaborative environment, and ensuring excellent patient relations while achieving budgeted goals.

DentalHealth CareMedical

Responsibilities

Understanding all aspects of how the office is most efficiently and effectively run

Managing day-to-day operations including payments, collections, and insurance

Taking personal ownership of business and exemplifying consummate professionalism

Motivating a diverse team and fostering a cooperative and collaborative environment

Leading and inspiring enthusiasm during morning huddles and weekly meetings

Creating and maintaining a pleasant and respectful work environment for patients and staff

Demonstrating responsiveness, urgency, and sensitivity to patient and parent needs

Overseeing patient relations and resolving any complaints or unfavorable reviews

Achieving all budgeted goals and objectives through perseverance and quality work ethic

Coordinating staff schedules, team meetings, events, community outreach, and travel

Recruiting, interviewing, hiring, training, retaining, and dismissing office staff as needed

Monitoring and assessing team members by providing honest and consistent feedback

Adapting leadership style to optimally suit a variety of unique people and situations

Guiding conflict resolution for any disputes among staff, vendors, or community

Supervising social media accounts, correspondence, marketing, and public relations

Ensuring safety and compliance with records, policies, procedures, and regulations

Setting up coworkers for success by knowing what they need and when they need it

Qualification

Management experienceCustomer service skillsTechnological proficiencyDental software knowledgeCommunication skillsInterpersonal skillsTime managementProblem-solvingEmotional intelligenceFlexibility