Allied Universal · 19 hours ago
Operations Program Manager
New York, NY
Full-time
Onsite
Entry, Mid Level
$70K/yr - $75K/yr
2+ years expAllied Universal is a global leader in security and threat mitigation, specializing in canine explosives and firearm detection. They are seeking an Operations Program Manager responsible for optimizing workflows, ensuring compliance, and supporting cross-functional teams to achieve operational excellence.
Cyber SecurityInformation TechnologySecuritySoftware
Responsibilities
Partner with regional leadership to evaluate staffing, tools, and infrastructure needs that support both ongoing operations and strategic initiatives
Gather and interpret data from a variety of internal and external sources, transforming findings into clear analytical reports that inform operational and strategic decisions
Maintain comprehensive and well-organized data systems to support accurate reporting, efficient access to information, and audit or compliance readiness
Design, evaluate, and continuously improve operational processes, policies, and workflows to ensure they support organizational objectives, values, and applicable regulatory standards
Assess existing systems and service delivery models to identify inefficiencies, working closely with supervisors and operations staff to implement improvements that increase productivity and service quality
Oversee and refine safety and security strategies to promote efficient operations, manage costs, and enhance overall customer and stakeholder experience
Establish and oversee monitoring and tracking mechanisms to ensure accurate program documentation and adherence to DHS SAFETY Act Program requirements
Analyze program metrics, reports, and performance data on a regular basis to detect discrepancies, trends, or compliance gaps, and take corrective action as needed
Manage relationships with third-party vendors, contractors, and suppliers to ensure timely access to resources necessary for operational success
Qualification
Required
Bachelor's degree in business administration, operations management, data analytics, or related field
Minimum of two (2) years of experience in operations, compliance, program coordination, or process improvement
Excellent organizational, communication, and vendor-management skills
Proficiency with conflict resolution techniques
Strong analytical and problem-solving skills with the ability to interpret and present data clearly
Proficiency with tracking tools, databases, and productivity software (e.g., Excel, project management platforms)
Excellent decision-making ability
Ability to strategically plan
Strong customer focus
Preferred
Familiarity with DHS SAFETY Act Program or other compliance frameworks
Benefits
Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Paid time off offered
Eight paid holidays (subject to eligibility)
Employee Assistance Program
Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more!
Company
Allied Universal
Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.
10001+ employees
H1B Sponsorship
Allied Universal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (2)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$9BKey Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity
Leadership Team
Stephen Jones
Global Chairman and Chief Executive Officer
Jack Schenk
Regional Vice President - Midwest
Recent News
2025-12-10
Allied Universal Corp
2025-11-19
Company data provided by crunchbase