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True Connection Communities · 1 day ago

Assistant Executive Director

Chesapeake Bay, Seabrook, TX, US

Full-time

Onsite

Mid, Senior Level

$55K/yr - $58K/yr

3+ years exp

True Connection Communities is a rapidly growing Senior Housing platform focused on the Active Adult and Independent Living segments. The Assistant Executive Director’s primary responsibility is to assist in the operations of the Senior Living community by managing the workforce and supporting the Executive Director in various management tasks.

CommunitiesElder CareHealth CareResidential

Responsibilities

Works collaboratively with Executive Director and other department heads to create a positive, hospitality-oriented atmosphere for all associates and residents

Gives exceptional customer service to residents and visitors, from providing a pleasant greeting to maintaining professionalism and composure in more challenging situations

Responsible for coding, auditing, and submitting invoices for payment accurately and in a timely manner

Enters, processes, reviews and distributes resident bills accurately and in a timely manner

Provide month-end financial statement variance explanations and other analytical reports as needed

Responsible for the payroll function for the community

Assist Executive Director with capex management and overall budget adherence

Oversee the community hiring, onboarding, and personnel files at the community

Works with the Executive Director to effectively train, coach, reward and discipline all subordinates in a timely manner

Understands and follows all emergency and safety practices and procedures

Communicates effectively with Executive Director, associates, residents, families and third-party vendors

Oversee the community Concierge department, including reviewing schedule, hours and performance of associates

In the absence of the community Executive Director, will function as Director in charge of the community

Recognizes and fosters a sales-oriented culture by participating in and contributing toward the sales and marketing efforts of the community, including assisting at events when needed

Completes all departmental-related reports in an accurate and timely manner

Attends and actively contributes relevant departmental information at daily Stand-Up Meeting

Attends and actively participates in company-hosted webinars, on-site meetings, regional meetings and national meetings as scheduled

Participates in the Manager-on-Duty program, including covering weekends on a rotating basis, as assigned by the Executive Director

Performs other duties as assigned

Qualification

Bookkeeping/AccountingSupervisory ExperiencePayroll Systems KnowledgeCustomer ServiceMicrosoft OfficeOrganizational SkillsProblem-Solving SkillsEffective Communication