Dahl Consulting ยท 15 hours ago
Associate Business Operations Analyst (28857)
Dahl Consulting is a leading global provider of water, hygiene, and energy technologies, and they are seeking an Associate Business Operations Analyst to support field operations. This role focuses on managing operational processes for restaurant accounts, ensuring accurate reporting, billing alignment, and driving process improvements.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Process and verify construction reports for new and remodeled restaurant locations
Respond promptly to inquiries from customers, account managers, and field teams
Update and modify reports based on field feedback to maintain accuracy
Submit installation order requests and set up account numbers in SAP and CRM systems
Review and update billing information to ensure proper account alignment
Collaborate with account managers to resolve billing discrepancies and support customer-facing communications
Contribute to process improvement projects focused on workflow efficiency and automation
Qualification
Required
Associate degree in Business Administration or related field
5+ years of professional experience, particularly in customer-facing and sales support roles
Strong IT/technical aptitude to implement updated processes and troubleshoot systems
Proficiency in SAP applications and CRM systems
Intermediate Excel skills (pivot tables, formulas, data analysis)
Strong business acumen with adaptability to technology-driven solutions
Preferred
Troubleshooting skills to support automation and sales initiatives
Strong organizational skills with the ability to manage multiple tasks
High attention to detail and accuracy
Self-motivated and proactive approach to work
Benefits
Comprehensive benefits package