Cruise Planners HQ · 9 hours ago
Retail Operations Coordinator
Coral Springs, FL
Full-time
Onsite
New Grad, Entry LevelCruise Planners is the largest franchisor of home-based travel agencies across the country. The Retail Operations Coordinator is responsible for the daily operations of the CP Store, including Shopify order fulfillment, inventory management, and coordination with various departments.
TourismTravelTravel Agency
No H1B
Responsibilities
Fulfil Shopify orders daily, including packing, UPS label creation, tracking entry, and order closure
Ensure fulfilment confirmations are sent and Freshdesk tickets are monitored daily and closed
Inspect returns and process approved refunds in accordance with return policy
Monitor inventory levels, reorder products as needed and prevent stock depletion
Receive, count, organize, barcode, and accurately record incoming merchandise
Maintain inventory records, submit updates to Accounting, and identify discrepancies or system syncing issues
Set up new products in Shopify, including SKUs, pricing, weights, and images, coordinating with Marketing and Accounting Departments
Assist with pricing calculations based on invoices and support sale pricing and promotions
Support annual and ongoing inventory audits in alongside the Accounting Department
Prepare, transport, set up, and break down Star U and Convention pop-up stores, including merchandise trunk loading and unloading
Operate Shopify POS systems and assist with basic technical troubleshooting
Maintain name tag order records in conjunction with the Events Department
Maintain organization of all stockrooms and manage UPS shipping equipment and supplies
Assist with sale pricing and weekly item promotions in newsletter
Qualification
Required
Candidates must be authorized to work for ANY employer in the United States
Ability to lift, move, and carry heavy merchandise trunks
Ability to stand for extended periods throughout the day
Ability to bend, reach, and organize inventory on shelving units
Availability to attend offsite events to support pop-up store operations
Flexibility to work extended hours during event setup and inventory days to include evenings and weekends as needed
Proficiency with Shopify (online and POS systems)
Experience with inventory management and order fulfilment
Strong attention to detail and accuracy
Ability to manage multiple priorities and meet deadlines
Strong communication and coordination skills
Comfortable working with technology, scanners, printers, and POS equipment
Company
Cruise Planners HQ
Who We Are: Cruise Planners is the nation’s largest home-based travel agent franchise network.
Founded in 1994
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michelle Fee
CEO
Vicky Garcia
Chief Operating Officer & Co-Owner
Recent News
Company data provided by crunchbase