Bosch USA · 19 hours ago
Field Service Technician
Bethlehem, PA
Full-time
Onsite
Entry, Mid Level
2+ years expBosch USA is dedicated to innovation and technology in drive and control solutions. They are seeking a skilled Field Service Technician to provide on-site support for hydraulic and electro-hydraulic systems, ensuring performance and customer satisfaction through troubleshooting and repair.
EnergyRenewable EnergyStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Provide on-site support at customer locations to diagnose, repair, and commission hydraulic and electro-hydraulic components and systems
Troubleshoot customer machinery and system performance issues, identifying root causes and implementing effective solutions
Develop specialized knowledge of industrial hydraulic and electro-hydraulic machinery and apply this expertise to meet customer requirements
Utilize computerized hydraulic diagnostic tools to verify system functionality and control performance
Support system testing, commissioning, and validation both in-house and at customer sites
Proactively address and resolve complex customer issues and service-related concerns
Identify and communicate potential service opportunities or new business needs observed at customer sites
Collaborate with Field Service, Inside Service, and other internal teams to ensure effective communication and coordinated customer support
Provide shop floor support during peak demand periods, as needed
Prepare detailed field service reports, including work performed, materials used, labor hours, and expenses
Support other technicians remotely or on-site to ensure timely issue resolution and knowledge sharing
Qualification
Required
Associate's degree in Electronics, Mechatronics, Industrial Automation, or a related technical field from an accredited program OR High School diploma (or equivalent) with a minimum of 2 years of experience in a hydraulic/electronic service shop or field service environment
Experience supporting internal and external customers by addressing technical questions, concerns, and service issues
Willingness and ability to travel domestically and internationally approximately 50–60% of the year, often with minimal advance notice
Strong interest in learning and applying fluid power technologies, including pumps, motors, proportional and servo valves, and logic valves
Willingness to learn and work with industrial hydraulic electronic controllers (e.g., HNC, HPC, HACD)
Working knowledge of computers and Microsoft Office applications; ability to install and utilize controller-specific software as required
Excellent verbal communication, organizational, and documentation skills
Ability to work collaboratively under the guidance of senior Field Service Technicians
Flexibility to work overtime as needed to meet customer and project requirements
Company
Bosch USA
The Bosch Group’s strategic objective is to create solutions for a connected life.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ulrike "Uli" Jaschek
CEO- Bosch Automotive Workshop Services LLC
Manuel Dietz
VP Bosch Digital | Regional CIO Americas
Company data provided by crunchbase