Indiana Economic Development Corporation · 2 weeks ago
BMV Floating Customer Service Representative 2
BMVC Madison #87 0000001342
Full-time
Onsite
New Grad, Entry Level
$32K/yr - $32K/yrThe Indiana Economic Development Corporation is looking for a Customer Service Representative 2 to join the Bureau of Motor Vehicles (BMV), recognized as one of Indiana’s top workplaces. This role involves administering driving exams, assisting customers with vehicle registrations, and maintaining compliance with state laws while providing excellent customer service.
Government Administration
Responsibilities
Administer skills tests and evaluate driving skills
Assist customers with vehicle/watercraft titles and registration needs
Maintain compliance with all laws of the State of Indiana relative to the operations, licensure, and registration of personal motor vehicles
Attend training classes and/or take certification tests as required
Maintain privacy of customer and all related records
Substitute for Customer Service Representatives as needed
Qualification
Required
High school diploma or equivalent
Must be 21 years of age or older
Must possess a valid State of Indiana driver's license for at least the preceding 12-month period
Customer service experience
Ability to relate tactfully, but decisively to all types of people and situations which may require a calm disposition, alertness, quick reflexes, and patience
Must be familiar with the operations of all types of motor vehicles
Working knowledge of Indiana driving laws
Top-notch communication skills
A high level of critical thinking and the ability to troubleshoot
Ability to process cash and card transactions
Able to perform essential functions with or without reasonable accommodation
Benefits
Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers, Up to 15 hours of paid community service leave, Combined 180 hours of paid vacation, personal, and sick leave time off, 12 paid holidays, 14 in election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
Free LinkedIn Learning access
Company
Indiana Economic Development Corporation
Indiana Economic Development Corporation is responsible for improving the state economy and assisting businesses in starting.
Founded in 2005
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Robert Paglia
Executive Vice President - Chief Operating Officer
Jillian Turner
Senior Vice President, Global Investment and Partnerships
Recent News
2025-09-29
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