Teacher Retirement System of Texas ยท 9 hours ago
Manager, Core Systems & Identity Operations
Austin, TX
Full-time
Onsite
Mid, Senior Level
7+ years expThe Teacher Retirement System of Texas is seeking a Manager of CORE Systems & Identity Operations to lead a team responsible for maintaining the security and integrity of communication infrastructure systems. The role involves overseeing IT infrastructure, managing projects, and ensuring compliance with relevant regulations while providing training and support to the team.
Government Administration
Hiring Manager
Richa Dhupar, MBA SPHR
Responsibilities
Consults with the IT development teams on application design issues as they relate to performance
Coordinates with other IT staff to maintain network security and to ensure a fully integrated information systems environment
Directs the evaluation of various technologies and resources for acquisition and to identify strengths, weaknesses, and potential benefits to the agency
Ensures adequate availability, capacity, and performance, of agency Infrastructure
Oversees the monitoring and metering of agency infrastructure to provide a solid, high-performing computing foundation for enterprise systems and applications
Participates in the change management process, providing program oversite and process improvements, as necessary
Plans and coordinates the selection, integration, installation, and maintenance of CORE Systems and Identity infrastructure including systems, applications, infrastructure services, cloud, and identity access and management services
Provides delivery and oversite of key infrastructure components and applications including but not limited to Office365, Identify and Access Management, Endpoint Infrastructure, Security, and various third-party application support
Reviews and finalizes budget recommendations for areas of responsibility
Supervises the maintenance of the operating system and security software utilized on the network, including the User Provisioning and Identify and Access Management processes
Supports the development, maintenance, and testing of the agency's disaster recovery plan
Assesses training needs of team members and arranges for and provides training, coaching, and technical assistance
Ensures compliance with applicable federal, state, agency and department policies, procedures, rules, and regulations
Implements policies, processes, procedures, automation, and controls to consistently deliver high-quality service in a cost-effective manner
Manages and enhances the processes for service management and delivery in collaboration with key stakeholders across IT and business units
Manages the CORE Systems & Identity Operations staff, developing a flexible, proactive, high-impact team, including direct supervision, performance evaluation, and hiring staff
Plans and prioritizes infrastructure projects and initiatives, driving the evaluation, deployment, and management of forward-looking solutions to deliver automated, scalable, and reliable outcomes
Provides direction, monitors teamwork loads and work processes, and takes corrective actions as needed to ensure that all CORE Systems & Identity are covered, and productivity, customer service, and quality goals are met
Provides training and technical assistance to agency staff on the maintenance and operation of hardware and software
Responsible for operations and delivery of CORE Systems & Identity infrastructure services
Utilizes the procurement process to purchase necessary software and hardware for the CORE infrastructure stack, along with the procurement, contract management, and payable process
Qualification
Required
Bachelor's degree from an accredited college or university in computer science, information technology, or a closely related field
High school diploma or equivalent and additional full-time experience in information systems, telecommunications, computer operations, or related experience may be substituted on an equivalent year-for-year basis
Must have the ability to maintain the security and integrity of communication infrastructure systems and cybersecurity systems, as defined in Section 117.001(2) of the Texas Business and Commerce Code
Seven (7) years of full-time directly related, progressively responsible experience in IT Infrastructure and Operations or related experience
Three (3) years of experience coordinating, leading, or supervising the work of others, required
Experience may be concurrent
A master's degree or doctoral degree in a closely related field may be substituted on an equivalent year-for-year basis
Preferred
Experience implementing and/or managing one or more of the following: Microsoft Windows Server, Active Directory, Okta IAM, Microsoft Office 365 Platform including Exchange and SharePoint Online, Microsoft System Center Configuration Manager and/or Intune, application management, automation techniques and process improvement
Experience leading large technology projects
Company
Teacher Retirement System of Texas
The Teacher Retirement System of Texas (TRS) is responsible for investing funds under its stewardship and for delivering benefits to members as authorized by the Texas Legislature.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Don Green
Chief Financial Officer
Janie Duarte
Deputy Chief Financial Officer
Company data provided by crunchbase