Truist · 21 hours ago
TCCB Content and Analytics Execution Lead
Truist Bank is looking for a TCCB Content and Analytics Execution Lead to enhance operational processes within the Commercial & Corporate Banking team. The role involves developing client-facing procedures, creating operational metrics, and collaborating with various partners to improve efficiency and mitigate risks.
BankingFinanceFinancial Services
Responsibilities
Engage with sales, operations, risk and business management partners to document core TCCB's operational processes to create and maintain procedures and supporting materials to ensure consistent operational execution. Identify and implement continuous process improvements to make the client and teammate experience better, more efficient and consistent. Partner closely on teammate training topics and initiatives to create communications or job aids to enable teammates to execute new or changes to operational processes
Partner closely with risk partners to ensure TCCB's processes are in alignment with enterprise policies to mitigate risk and ensure appropriate risk monitoring. Stay abreast of regulatory and industry trends to influence Senior Leadership and incorporate into processes and procedures
Work closely with digital, product and technology partners to incorporate new systems and tools to enable our teammate’s ability to support clients nationwide, operate more remotely and digitize processes while aligning with TCCB's processes and procedures
Work with Commercial Banking Operations team to identify and create Operational metrics to drive process execution and progress in the Business Units. Identify Operational KPIs and digitize metrics into dashboards for efficient leadership awareness. Through analytics, identify trends and work with Operations team to implement improvements within the Business unit
The role will work closely with the Business management team and Line of Business Leadership on many initiatives to include data tasks, Ad hoc project support and others as needed by leadership
Qualification
Required
15+ years of banking experience, or equivalent education, related training or experience, 10 years of operations and/or risk experience working with business and/or commercial clients
Bachelor's degree in a relevant field of work or an equivalent combination of education and work-related experience
Demonstrated ability to grasp and interpret complex operational issues and processes to translate into clear process maps and executable procedures
Able to manage a library of content that requires continuous updating as well as work with content partners in other areas and lines of business
Strong interpersonal skills and ability to work with and successfully influence Senior Leaders
Strong data and analytics skills, with advanced knowledge of Excel and report creation
Advanced understanding of Commercial business processes and Wholesale systems and structure in order to interpret data, translate behavior changes and identify issues
Ability to lead and manage teammates
Demonstrated proficiency in basic computer applications such as Microsoft Office software products
Preferred
Prior experience producing and managing banking process maps and procedures for Business clients
Prior experience working with business analytics and translating to support execution of business unit strategy
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
10 days of vacation
10 sick days
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
H1B Sponsorship
Truist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (313)
2024 (247)
2023 (288)
2022 (275)
2021 (278)
2020 (270)
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Recent News
Maryland Daily Record
2026-01-03
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