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KeyBank · 2 hours ago

Information Technology Senior Business Analyst

Brooklyn, OH

Full-time

Hybrid

Mid, Senior Level

$80K/yr - $150K/yr

3+ years exp

KeyBank is a national association committed to providing excellent banking services. The IT Senior Business Analyst influences a cross-functional team to optimize application capabilities and business processes, providing analysis and support for development and enhancement of business lines.

Banking

Responsibilities

Utilize industry trends to influence requirements for new application features and enhancements that are consistent with strategic priorities

Significantly contributes to the design process to ensure it supports business requirements and an optimized user experience

Capture requirements for a highly complex system and/or multiple systems across multiple stakeholders; understands and applies the SDLC to the execution of deliverables

Translate business requirements into technical requirements considering multiple users, risks, and/or impact scenarios and convey with appropriate level of detail to the development team

Apply expertise of the business and its trajectory and work with technical and business teams to support business objectives and align to the roadmap

Work with QAS to develop project testing strategy. Support and/or participate in user acceptance testing to ensure quality in application releases and user experience

Advises on security, risk management, and IT process principles and escalate to appropriate team(s) as needed. Partners effectively with security and risk teams to ensure tech portfolio changes adhere to standards

Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice

Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key

Qualification

Requirement analysisBusiness process documentationInter-team collaborationAgile methodologiesWaterfall methodologiesBusiness data analysisInfluencing tacticsBig picture thinkingEffective communicationProblem-solvingAttention to detail

Required

OR equivalent experience (required)

Minimum of 3 years of relevant experience (required)

Extensive experience with evaluating current product quality and production methods and ability to maintain focus on the continuous improvement of processes, products and services

Extensive experience with major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations

Extensive experience with the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions

Extensive experience with inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team

Extensive experience with effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors

Extensive experience with effective influencing tactics and strategies; ability to impact decisions within and outside own organization

Extensive experience with the necessity and value of accuracy; ability to complete tasks with high levels of precision

Extensive experience with techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems

Working knowledge of the importance of 'big picture' thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization

Extensive experience with tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project

Extensive experience with activities, tasks, deliverables and techniques for documenting current business processes; ability to identify problems, opportunities, and re-engineering processes for improvement

Working knowledge of business data analysis; ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements

Extensive experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision

Working knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications

Preferred

5 or more years of experience in a Business Analyst or related role preferred

Demonstrate business analyst / requirement management experience with large, complex technology projects (software, hardware, infrastructure implementations)

Experience with both waterfall and agile project methodologies

Understanding of Corporate Information Security (CIS) and security concepts, including authentication services, preferred