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Mastercard · 5 days ago

Senior Product Manager – Technical

O'Fallon, MO

Full-time

Onsite

Mid, Senior Level

$104K/yr - $177K/yr

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. The Customer Access team is looking for a Senior Product Manager - Technical to drive the transformation of developer experience across Mastercard, focusing on improving documentation workflows, streamlining onboarding, and enhancing platform usability.

FinanceFinancial ServicesInformation TechnologyPayments

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Defines and guides products—often technical—from conception to launch by bridging the technical and business worlds

Breaks down requirements into features and user stories, prioritizes the backlog, and defines acceptance criteria

Takes a long-term view, becoming domain experts beyond the scope of a single project

Provides engineering teams with a well-groomed backlog of features and user stories

Promotes reuse of product building blocks and drives continuous innovation for internal and external customers

Defines how new capabilities fit within the platform ecosystem and writes/prioritizes user stories to build new components

Surfaces commercialization opportunities for their building blocks and proposes ideas to product development teams for further advancement

Advocate for customers by engaging with them to understand their use cases, pain points, workflows, priorities, and daily tools

Understand the customer journey and user experience to help them efficiently develop, deploy, and scale applications across multiple platforms

Collaborate closely with engineering teams to deliver platform capabilities that meet internal and external customer needs

Identify and track key product metrics—usage, quality, satisfaction—to inform product

Qualification

Product ManagementSoftware MethodologiesUser ExperienceTechnical WritingProactiveCommunication SkillsLeadership SkillsDetail-oriented

Required

Bachelor's degree in Information Technology, Computer Science, or Management Information Systems or equivalent combination of relevant experience and education

Must possess excellent verbal and written communication skills

Strong understanding of software methodologies (i.e. functionality & limitations)

Requires little supervision

Developed leadership skills

High-energy, detail-oriented and proactive with the ability to function under pressure in an independent environment

High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities

Strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills

Ability to train/guide more junior resources

Benefits

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

Flexible spending account and health savings account

Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)

80 hours of Paid Sick and Safe Time

25 days of vacation time and 5 personal days, pro-rated based on date of hire

10 annual paid U.S. observed holidays

401k with a best-in-class company match

Deferred compensation for eligible roles

Fitness reimbursement or on-site fitness facilities

Eligibility for tuition reimbursement

56 hours of Paid Sick and Safe Time

Jury duty leave

On-site fitness facilities in some locations

Company

Mastercard

Glassdoor4.2

Mastercard is a financial network that processes payments between banks and cardholders.

Founded in 1966

Purchase, New York, USA

10001+ employees

http://www.mastercard.com

H1B Sponsorship

Mastercard has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (540)

2024 (319)