State of Florida · 1 day ago
TECHNICAL ANALYST II - 36000152
Tallahassee, FL
Full-time
Onsite
Entry, Mid Level
$65K/yr - $75K/yr
1+ years expThe State of Florida's Department of Lottery is seeking a Technical Analyst II to manage and maintain enterprise AIX and Linux operating systems along with critical business application platforms. The role involves supporting both on-premises and cloud-hosted environments while ensuring system availability, performance, and security compliance.
Government Administration
No H1B
Responsibilities
Promotes and supports the Lottery’s Responsible Gaming program. Ensures 'No Underage Play' and 'Play Within Your Means' messaging is communicated to retailers and players when applicable
Designs, installs, configures, maintains, upgrades, and troubleshoots AIX and Linux operating systems and core middleware components, including:
IBM WebSphere Application Server / Network Deployment
Oracle WebLogic Server
IBM Workload Automation (IBM Workload Scheduler / TWS / IWA)
SAP BusinessObjects / Business Intelligence platform
Adobe Experience Manager (AEM) Cloud
Maestro LISTSERV
IBM Storage Protect backup / recovery infrastructure
Supporting web tiers, caching layers, and load balancing components
Administers source code and configuration repositories in GitHub, including promotion processes, environment branching standards, and controlled deployment workflows
Builds and maintains secure, supportable environments across development, test/QA, pre-production/standby, and production. Defines and documents procedures for moving code, configurations, and content safely between environments
Implements and follows disciplined change management and release management practices for production, QA, test, and DR systems. Generates, reviews, and maintains implementation plans and backout plans
Plans and performs system patching, hotfixes, and firmware updates for AIX, Linux, WebSphere, WebLogic, AEM, BusinessObjects, and other supported platforms. Evaluates security advisories, applies vendor fixes, and researches compatibility impacts before rollout
Designs, documents, and tests backup, restore, and disaster recovery procedures using IBM Storage Protect and other approved technologies. Validates recovery time and recovery point objectives for regulated or high-value business services
Monitors system health, performance, capacity, and job/automation schedules. Tunes AIX and Linux systems (e.g., CPU, memory, I/O, filesystem, kernel parameters) to meet stability, performance, and availability targets
Supports and maintains enterprise scheduling and automation routines in IBM Workload Automation, including troubleshooting job failures, adjusting schedules, and coordinating batch window expectations with business owners
Supports enterprise reporting and analytics workloads in SAP BusinessObjects, including service availability, connectivity to data sources, authentication/authorization behavior, and performance of scheduled report delivery
Supports enterprise messaging, email list management, and outbound communications platforms such as Maestro LISTSERV, including security configuration and delivery reliability
Assists with content delivery and web publishing platforms such as Adobe Experience Manager Cloud, including deployment of content bundles, dispatcher/cache behavior, and integration with downstream application tiers
Works with vendors and service providers during problem analysis, root cause investigation, incident response, and technical research
Produces and maintains clear, repeatable technical documentation for operations staff, including end-to-end startup/shutdown, error recovery, escalation guidelines, and DR procedures
Participate in 24x7 on-call rotation or after-hours support for priority systems, maintenance windows, and incident response
Provides mentorship, knowledge transfer, and technical guidance to team members, application developers, and business stakeholders as needed
Delivers regular status updates to management regarding system health, risks, upcoming changes, and roadmap items in areas of responsibility
Performs other related duties as assigned. Attendance is an essential function of this position
Qualification
Required
Bachelor's Degree is Required
Successful passing of a criminal background check (state, local, and national) is required
Working knowledge of Linux system administration (installing, configure, patch, secure, monitor, troubleshoot)
Working knowledge of AIX system administration or the ability to learn it rapidly
Experience with one or more of the following enterprise platforms is desirable (not all are required): Linux, IBM Workload Automation (Tivoli Workload Scheduler / IWA), SAP Business Objects, Adobe Experience Manager (AEM) Cloud, IBM Storage Protect / Spectrum Protect, Maestro LISTSERV, IBM WebSphere Application Server / Network Deployment, Oracle WebLogic, GitHub (source control, pull requests, promotion workflows)
Understanding of enterprise backup / restore concepts, high availability, load balancing, and disaster recovery
Familiarity with security hardening practices, patch management, TLS certificate management, and audit/compliance requirements in an enterprise environment
Familiarity with Oracle Cloud Infrastructure (OCI) services and tooling is a plus
Knowledge of data processing concepts, systems and network terminology, and client/server and web-based architectures
Ability to analyze performance, capacity, and reliability issues and recommend corrective actions
Ability to develop, test, and debug scripts, tools, or utilities to automate routine operational tasks
Ability to prepare, maintain, and present clear technical documentation, runbooks, implementation plans, and status reports
Ability to interpret complex technical information and communicate effectively with non-technical management and business customers
Ability to follow formal change management, release management, and incident management processes
Ability to participate in on-call rotation and respond to production-impacting issues outside normal business hours
Ability to plan, organize, and prioritize work assignments under limited supervision
Ability to work effectively with vendors, peers, developers, and business stakeholders to deliver stable, reliable services
Ability to mentor less-experienced staff, share knowledge, and model good operational discipline
Ability to remain calm, professional, and solution-focused during service outages or high-pressure situations
Ability to establish and maintain effective working relationships
Preferred
5 years experience in a relevant field is preferred (including internships) (1 year experience is required)
Any qualifying Linux Certifications
Benefits
Approximately 97.5% of the premium for health insurance
100% of the premium for individual or family dental insurance
100% of the premium for basic life insurance
Employer contributions to the Pension Plan or Investment Plan; contribution levels will vary based upon Pay Plans.
Company
State of Florida
The State of Florida is an online telephone and email directory for state government agencies and employees in Florida.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Richard Herstein, MD, MHA, MBA
Chief Hospital Administrator (CEO) and Chief Medical Officer (CMO)
Jimmy Patronis
Chief Financial Officer
Recent News
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