Comcast · 1 day ago
Communications Technician 4, Network Maintenance
FL - Jacksonville, 1224 Crestwood St
Full-time
Onsite
Senior Level
7+ years expComcast is a Fortune 50 leader in media and technology, seeking a Communications Technician 4 for network maintenance. The role involves performing routine plant maintenance, troubleshooting, and resolving service failures related to various Comcast services, ensuring connectivity and optimal performance of network systems.
InternetTelecommunicationsTVVideoWeb Hosting
Responsibilities
Possess ability to troubleshoot on analog and digital optics to support connectivity to the node, remote OLT/vBNG, or OLT, and channelized and non-channelized optical signals. Troubleshooting efforts may include the use of software and application-based tools
Able to isolate and resolve fiber optic signal impairments for Hybrid Fiber Coax (HFC) and Ethernet Passive Optical Network (EPON) networks. Performs inspections of fiber optic equipment during the course of troubleshooting such as connectors, patch panels, optical splitters, attenuators, etc
Performs construction maintenance duties such as: splices aerial/underground coaxial cable and equipment to restore cable plant to system specification; splices and activates new coaxial plant as required; repairs and/or replace damaged aerial/underground plant; and inspects, repairs and/or replaces power supplies as necessary
Responds to damage scenarios and initiates fixes and/or communicates and arranges appropriate fix agents through collaboration with other departments such as Construction, Head End, Operations, and others to resolve complex network issues
Performs CLI ride-out and track and repair leakage, as necessary
Possesses knowledge of the National Electrical Code (NEC,) the National Electrical Safety Code (NESC,) the Occupational Safety and Health Act (OSHA,) Federal Communications Commission (FCC,) Environmental Protection Agency (EPA,) Department of Transportation (DOT,) American National Standards Institute (ANSI,) and various state and local codes including G.O. 95 and G.O. 128, (when applicable)
Checks in each job in a timely manner in order to ensure all details of the work are recorded for entry in the customer's account once the work is complete. Completes associated paperwork with each work order, as required
Responds to and repairs service interruptions during regular business hours, shift work or when 'On-calls' as required. Normal work shift may include evenings and/or weekends; may include 10 hour days for 4 days a week. Must be available to work overtime including weekends, evenings and holidays
Essential Functions of Role: During the course of normal day-to-day activities: cleans, maintains and stocks vehicle and equipment in order to be prepared for daily responsibilities; completes associated paperwork with each job in a timely manner; properly operate and maintain vehicle, tools, and equipment; reports need for vehicle repair or service when required and/or prescribed; and reports any accidents, losses, injuries or property damage to supervisor and customer when appropriate
Drives company vehicle in a safe and responsible manner
Works and travels in inclement weather
Must have the ability to comply with safety procedures and requirements
Must be able to work while standing 50-70% of the time
Must have the ability to climb ladders and operate aerial lifts up to 34’ feet above ground, as determined by the system's requirements. In some instance may be required to climb poles
Must possess the ability to use basic cable test equipment. Performs work near power lines and electricity
Must have the ability to use basic cable installation tools and hand tools, which will include the use of a hand shovel
Lifts and carries loads of 70 lbs. or more
Manipulates connectors, fasteners, wire; use hand tools. Must have vision ability of: close vision, peripheral vision, ability to adjust focus and differentiate colors
Works within manufacturer's rated weight capacity for all equipment, including but not limited to ladders and aerial lifts
Must possess the ability to manipulate objects such as pens, keyboard and mouse
Minimum of twelve months cable telecommunications, broadband, or similar experience
Must posses a valid drivers license and satisfactory driving record
Drives company vehicle in a safe and responsible manner and demonstrates professional conduct and appearance. Applies knowledge and skills of training on the job in order to prepare for promotion to the next level
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Completes required training in accordance with Company standards
Considered essential personnel during larger customer impacting events such as major storms or large scale events
Comcast experience preferred
Other duties and responsibilities as assigned
Qualification
Required
Possess ability to troubleshoot on analog and digital optics to support connectivity to the node, remote OLT/vBNG, or OLT, and channelized and non-channelized optical signals
Able to isolate and resolve fiber optic signal impairments for Hybrid Fiber Coax (HFC) and Ethernet Passive Optical Network (EPON) networks
Performs inspections of fiber optic equipment during the course of troubleshooting such as connectors, patch panels, optical splitters, attenuators, etc
Performs construction maintenance duties such as: splices aerial/underground coaxial cable and equipment to restore cable plant to system specification; splices and activates new coaxial plant as required; repairs and/or replace damaged aerial/underground plant; and inspects, repairs and/or replaces power supplies as necessary
Responds to damage scenarios and initiates fixes and/or communicates and arranges appropriate fix agents through collaboration with other departments such as Construction, Head End, Operations, and others to resolve complex network issues
Performs CLI ride-out and track and repair leakage, as necessary
Possesses knowledge of the National Electrical Code (NEC), the National Electrical Safety Code (NESC), the Occupational Safety and Health Act (OSHA), Federal Communications Commission (FCC), Environmental Protection Agency (EPA), Department of Transportation (DOT), American National Standards Institute (ANSI), and various state and local codes including G.O. 95 and G.O. 128, (when applicable)
Checks in each job in a timely manner in order to ensure all details of the work are recorded for entry in the customer's account once the work is complete
Completes associated paperwork with each work order, as required
Responds to and repairs service interruptions during regular business hours, shift work or when 'On-calls' as required
Normal work shift may include evenings and/or weekends; may include 10 hour days for 4 days a week
Must be available to work overtime including weekends, evenings and holidays
Cleans, maintains and stocks vehicle and equipment in order to be prepared for daily responsibilities
Properly operate and maintain vehicle, tools, and equipment
Reports need for vehicle repair or service when required and/or prescribed
Reports any accidents, losses, injuries or property damage to supervisor and customer when appropriate
Drives company vehicle in a safe and responsible manner
Works and travels in inclement weather
Must have the ability to comply with safety procedures and requirements
Must be able to work while standing 50-70% of the time
Must have the ability to climb ladders and operate aerial lifts up to 34' feet above ground, as determined by the system's requirements
Must possess the ability to use basic cable test equipment
Performs work near power lines and electricity
Must have the ability to use basic cable installation tools and hand tools, which will include the use of a hand shovel
Lifts and carries loads of 70 lbs. or more
Manipulates connectors, fasteners, wire; use hand tools
Must have vision ability of: close vision, peripheral vision, ability to adjust focus and differentiate colors
Works within manufacturer's rated weight capacity for all equipment, including but not limited to ladders and aerial lifts
Must possess the ability to manipulate objects such as pens, keyboard and mouse
Minimum of twelve months cable telecommunications, broadband, or similar experience
Must possess a valid drivers license and satisfactory driving record
Drives company vehicle in a safe and responsible manner and demonstrates professional conduct and appearance
Applies knowledge and skills of training on the job in order to prepare for promotion to the next level
Regular, consistent and punctual attendance
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Completes required training in accordance with Company standards
Considered essential personnel during larger customer impacting events such as major storms or large scale events
Preferred
Comcast experience preferred
Company
Comcast
Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
10001+ employees
H1B Sponsorship
Comcast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (705)
2024 (561)
2023 (624)
2022 (750)
2021 (588)
2020 (583)
Funding
Current Stage
Public CompanyTotal Funding
$4.92BKey Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
Leadership Team
Neil Smit
President and Chief Executive Officer
Candy Lawson
SVP, Chief Compliance Officer and Senior Deputy General Counsel
Recent News
Fierce Network
2026-01-11
2026-01-07
Company data provided by crunchbase