99 Ranch Market · 1 day ago
Grocery Dept Manager In Training
Fairfax, VA, US
Full-time
Onsite
Entry Level
1+ years exp99 Ranch Market is one of the largest Asian supermarket chains in the United States, with over 64 store locations. The Management in Training (MIT) position is a transitional role that prepares employees for promotion to Grocery Department Manager, overseeing department operations, customer service, and sales performance.
E-CommerceFood and BeverageRetail
No H1B
Responsibilities
Overall Department Operation – Oversee the operation of the Grocery department starting from product preparation, product display, material distribution, and inventory control to increase product exposure and process efficiency for higher sales
Customer Service – Ensure department team members provide excellent customer service, identify any issues in the early stage and propose action plans on a continued basis, and encourage and answer all customer suggestions and complaints to increase customer service optimization
Sales & Financial Performance – Drive department sales to achieve sales and margin targets, control labor and stock loss, analyze sales data, control costs and meet company financial projections
PI Count & System Usage – Use the company system to track product sales and inventory, ensure accurate inventory numbers, and efficiently conduct the monthly physical inventory count
EE Management – Supervise, delegate, and schedule tasks to employees with constructive feedback for further improvement and personal growth, recommend disciplinary actions, transfers, promotions, hiring, and rate increase by consulting with the HR department, including training employees in equipment operation and product handling, presentation, and rotation
Omni & HQ Support – Assist in supervising and performing Omni channel services and initiatives and all accounting, administrative, maintenance, and marketing duties, including identifying efficient and productive weekly marking plans by utilizing all resources available to achieve better performance and maximize sales
Ordering & Receiving – Make reasonable product ordering according to the company’s order, schedule, and deadlines, and check product quality and quantity when receiving products
Stocking & Processing – Distribute, refill, and rotate deliveries, products, and stock room using First-In-First-Out (FIFO) methods to meet customer needs and manage the cutting, trimming, and packing of products into saleable sizes, weights, and labeling to reflect accurate pricing information
Display – Manage and decorate stores with attractive product displays and proper signage to showcase freshness and quality, create and distribute promotional materials to customers, and ensure shelf tags are labeled correctly to drive sales and marketing initiatives
Compliance, Loss Prevention, & Reporting – Control, safeguard, and monitor all store department assets, help implement company policies and procedures, resolve any department accidents, urgent notices, and other violations or incidents, and report them to ASM/SM/DM
Safety – Maintain and ensure safe and sanitary working environments throughout the store and department and comply with internal procedures and safety codes to meet federal, state, and local regulations
Maintenance – Maintain and clean equipment, machines, and appliances regularly to ensure freshness and quality of products, monitor equipment to be at the appropriate temperature, coordinate maintenance accordingly, and keep accurate logs according to the company policies, state food safety, and health regulations
Sustainability – Manage the expiration dates of products to take expired products off the shelves and order new ones on time to refill and replenish products to meet customer demands
Promotion & Demo – Follow company procedures to plan for promotion events, prepare the appropriate amount of products, set reasonable prices to increase sales, and arrange demos when necessary
Perform other duties as assigned by management
Qualification
Required
1 year of supervisory experience in the grocery department or equivalent is required
Ability to work assigned schedules, including weekend, and holidays as needed
Currently possess or have the ability to possess a Food Handler's certificate
Knowledge of food production process, product lines, and labeling
Knowledge and understanding of employment laws, including compliance with federal, state, and local requirements
Knowledge of safety rules and regulations established by the company and government
Advanced attention to detail, communication, leadership, and time management skills
Advanced active listening, execution, critical thinking, and problem-solving skills
Strong organizational, interpersonal, and problem-solving skills
Ability to thrive under pressure and adhere to constant and challenging deadlines
Ability to work both independently and within a team environment
Ability to coach and mentor team members with professional maturity
Ability to establish goals and guide employees to complete duties effectively
Ability to inspect and evaluate the quality of products
Proficient with computer programs and software to enter data and process information
Must be legally authorized to work in the United States without sponsorship
Prolonged periods of standing and walking are required
Ability to use manual dexterity to grasp, manipulate, and assemble objects
Ability to work in an environment that may be wet and dry and with varying temperatures and noises
Ability to lift to 50 pounds at times or more with appropriate equipment
Must be able to perform duties with or without reasonable accommodations
Preferred
Bilingual in English/Mandarin, English/Cantonese, or English/Spanish is preferred
Benefits
Medical, Dental, Vision, and Life Insurance
401(k) Retirement Savings Plan with 4% Company Match
Employee Recognition Program
Long-Term Service Award
Employee Discount
Paid Time Off
Company
99 Ranch Market
99 Ranch Market, the flagship banner of Tawa Supermarket Inc., has been connecting communities through the vibrant flavors and traditions of Asia since 1984.
5001-10000 employees
Funding
Current Stage
Late StageRecent News
2025-12-09
2025-08-13
2025-07-16
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