TekIntegral · 3 days ago
Lead ServiceNow Developer
Hoboken, NJ
Full-time
Onsite
Senior Level, Lead/Staff
7+ years expTekIntegral is a major firm based in Hoboken, New Jersey, seeking a highly experienced Lead ServiceNow Developer to take ownership of a mature ServiceNow environment. This critical, hands-on leadership role involves technical leadership, development, and mentoring within a complex platform during a team transition.
Staffing & Recruiting
Responsibilities
Serve as the primary technical lead for the ServiceNow platform in partnership with the Platform Owner and Lead Administrator
Conduct a rapid assessment of the existing instance, including customizations, workflows, business rules, and integrations
Reverse-engineer undocumented configurations and establish baseline technical documentation
Troubleshoot legacy issues and stabilize performance following a team transition
Design, develop, and maintain solutions using: Client Scripts, Business Rules, UI Policies & UI Actions, ACLs
Build and maintain complex REST/SOAP API integrations with third-party enterprise systems
Ensure ongoing CMDB health, accuracy, and data integrity
Maintain and enhance ITSM modules (Incident, Problem, Change, Request)
Provide functional and technical leadership for: Integrated Risk Management (IRM / GRC), Human Resources Service Delivery (HRSD)
Configure and support Service Portal pages and widgets to deliver a seamless user experience
Act as the ServiceNow Subject Matter Expert (SME) while a permanent support team is established
Mentor and guide junior developers and administrators joining the team
Qualification
Required
7+ years of hands-on ServiceNow development and administration experience
Proven ability to work independently in complex, highly customized environments
Strong expertise in: JavaScript & Glide API, HTML, CSS, AngularJS / Service Portal
Experience with Integration Hub, REST/SOAP APIs, and ETL processes
Demonstrated success troubleshooting and stabilizing heavily customized instances
Expert-level knowledge of ITSM and CMDB
High Priority: IRM (Governance, Risk, and Compliance)
High Priority: HRSD (Human Resources Service Delivery)
Preferred
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Implementation Specialist (CIS) – IRM and/or HRSD
ITIL v3 or v4 Foundation
Company
TekIntegral
Tekintegral is a fast-growing renowned IT, Software development, Staffing, and Consultancy firm based out of , TX with it’s delivery center based out of Noida, India with the sole purpose of delivering tailored and innovative IT solutions to its clients worldwide.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase