TE Connectivity · 3 hours ago
Sr. Customer Quality and Reliability Engineer - Data Centers (Remote)
United States
Full-time
Remote
Senior Level, Lead/Staff
$100K/yr - $135K/yr
9+ years expTE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. The Customer Quality Reliability Engineer Manager is responsible for leading a team to ensure product quality and reliability, improve customer experience, and manage quality assurance processes for the Digital Data Network business unit.
AutomotiveElectrical DistributionHardwareManufacturingSoftware
Responsibilities
Manage and mentor a team of quality and reliability engineers
Assign tasks and projects to team members based on their skills and workload
Conduct regular performance evaluations and provide feedback for improvement
Leads cross-functional problem-solving teams to investigate quality issues and minimize customer impact, DPPM, cost of poor quality and drive timely resolution
Develop and implement quality control processes and procedures
Oversee customer quality audits, ensures compliance with TE quality policies and procedures related to customer requirements
Analyze quality data and metrics to identify trends and areas for improvement
Track and coordinate testing on products related to customer reported issues
Lead effective and efficient investigations using structured approaches such as fault trees to identify root cause and corrective actions
Interface with the customer on quality escalations and provides internal and external from a quality, reliability and customer requirements standpoint
Lead quality and reliability improvement projects from inception to completion
Collaborate with cross-functional teams to ensure quality and reliability standards are met throughout the product lifecycle
Support supplier business reviews, customer audits and customer onsite support as needed
Partners closely with sales, engineering, and operations to ensure organizational alignment regarding setting targets and achieving quality objectives for our customers
Collaborate with Sales to establish trust with our customers by sharing DDN strategic quality roadmap
Regularly conduct reviews with key customers regarding DDNs quality reliability performance
Qualification
Required
Bachelor's degree in engineering (Electrical, Mechanical, or related field)
At least 9+ years in quality assurance or reliability engineering
At least 4 years in a management role working in a global capacity
4+ years of customer quality experience
Proficiency in quality management systems, statistical process control, Gage R&R and reliability engineering tools
Failure analysis expertise: lead, plan, perform effective and efficient investigations using structured approaches such as fault trees to identify root cause and corrective actions
Demonstrated ability to lead teams, forge strong internal relationships, and drive improvement initiatives
Knowledge and application of quality system regulations (ISO 9000, 14000 and 18000)
Strong leadership, communication, problem-solving abilities and executive level presence
Ability to navigate through ambiguity, noise and build a structure around rapid execution
Ability to satisfy the customer's needs and desires
High interpersonal skills: Builds trusted relationships internally and externally
Ability to multi-task between strategic thinking and tactical initiatives as needed
Preferred
Master's degree
Certifications: Six Sigma Black Belt, ASQ Certified Quality Engineer, or similar certifications are strongly preferred
Benefits
A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.
Company
TE Connectivity
TE Connectivity provides and markets engineered electronic components, network solutions, and specialty products.
10001+ employees
H1B Sponsorship
TE Connectivity has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (75)
2023 (103)
2022 (93)
2021 (81)
2020 (76)
Funding
Current Stage
Public CompanyTotal Funding
$3.1B2025-04-29Post Ipo Debt· $1.47B
2025-01-28Post Ipo Debt· $782.37M
2024-07-30Post Ipo Debt· $350M
Leadership Team
T
Terrence R. Curtin
Chief Executive Officer
Heath A. Mitts
Chief Financial Officer
Recent News
2025-11-14
Company data provided by crunchbase