Community Health Plan of Washington · 19 hours ago
Sr Business Solutions Analyst
Seattle, WA
Full-time
Onsite
Senior Level
7+ years expCommunity Health Plan of Washington is seeking a Senior Business Solutions Analyst to enhance their healthcare services. The role involves overseeing application performance, ensuring data integrity, and collaborating with various teams to deliver effective solutions and insights.
Health Care
Responsibilities
Oversee day-to-day application performance related to workflow, data interface and system issues. Conduct issue triage and collaborate with CSS team, platform vendors, and end users to resolve issues or defects
Ensure successful data transfers, data integrations and data integrity; conduct data validation activities. Collaborate closely with Data Engineering and Data Governance teams
Lead activities related to maintenance of integrations with internal and external systems or 3rd party applications
Develop and execute user acceptance testing plans, including test cases development
Support CSS team in responding to reporting requests
Lead and conduct release planning and deployment activities including writing release notes
Partner with other technical teams in IT to facilitate delivery of projects where the project cannot be completed independently. Act as a liaison and project manager between business and technical units to ensure accurate and timely delivery
Conduct impact analysis for new projects, workflows, or features. Implement mitigation activities at the direction of the Manager
Act as a technical consultant and trainer for internal teams
Partner with CSS team and CS trainer to contribute technical specification to training materials as needed
Provide mentorship and training to junior team members by promoting best practices and continuous improvement
Other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer, at its sole discretion
Qualification
Required
Have minimum 7 years' experience in healthcare, preferably in the Health Plan business processes and business/systems analysis
Possess the capability to convert business requirements into effective solutions and collaborate with technical teams to ensure successful execution and delivery
Have experience in managing IS&T project life cycles using Project management tools such as Jira, Azure Devops, Monday or similar
Have experience in learning and translating existing business processes and complex workflows to deliver metrics and insights with real-time visibility
Have experience in business requirement gathering and translation into functional and technical specifications with documentation
Have hands-on experience with visual analytics tools like Tableau and Power BI, and working knowledge of Visio, Microsoft Project, and Microsoft Office applications
Knowledge of tracking and analyzing the performance and resource utilization of enterprise systems
Knowledge of data modeling, MSSQL and/or Python for ad-hoc analysis, and cloud and native data warehouse systems such as Snowflake, Azure SQL, Redshift, or similar
Knowledge of project management industry standards/best practices
Analytical skills
Ability to communicate effectively at all levels of the organization including Senior level staff, external vendors, and external clinic staff both verbally and in writing
Ability to create process documentation to include process flow charts and written documentation
Ability to write clear user stories and acceptance criteria to support applications development
Ability to read and write basic SQL statements
Complete and successfully pass a criminal background check
Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency
Vaccination requirement (CHPW offers a process for medical or religious exemptions)
Candidates whose disabilities make them unable to meet these requirements are considered fully qualified if they can perform the essential functions of the job with reasonable accommodation
Preferred
Knowledge of Agile/Scrum software development methodology preferred
Benefits
Medical, Prescription, Dental, and Vision
Telehealth app
Flexible Spending Accounts, Health Savings Accounts
Basic Life AD&D, Short and Long-Term Disability
Voluntary Life, Critical Care, and Long-Term Care Insurance
401(k) Retirement and generous employer match
Employee Assistance Program and Mental Fitness app
Financial Coaching, Identity Theft Protection
Time off including PTO accrual starting at 17 days per year.
40 hours Community Service volunteer time
10 standard holidays, 2 floating holidays
Compassion time off, jury duty pay.
Company
Community Health Plan of Washington
For over 30 years, Community Health Plan of Washington (CHPW) has been providing quality health care to Washington families and supporting your choices for health care.
501-1000 employees
H1B Sponsorship
Community Health Plan of Washington has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (1)
2022 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Leanne Berge
Chief Executive Officer
Stacy Kessel, CPA
Chief Financial Officer
Recent News
Company data provided by crunchbase