Liberty Pumps · 5 hours ago
Claims Analyst
Bergen, NY, US
Full-time
Onsite
New Grad, Entry Level
$20/hr - $26/hrLiberty Pumps is a company that focuses on resolving claims and issues impacting customers related to order processing and defective products. The Claims Analyst role involves troubleshooting customer complaints, coordinating claims with carriers, and ensuring compliance with regulations, while also collaborating with the Accounts Receivable team to resolve billing disputes.
Manufacturing
Responsibilities
Customer Care - Help resolve customer complaints/issues when an order was not entered, shipped, or received correctly. Investigation of customer complaints and ensuring resolution to these issues. Create CFB, document and report policy and procedure errors, and see CFBs through to resolution
Carrier Claims - Investigate and gather documentation with evidence. Prepare paperwork and submit claims for pursuance of payment/reimbursement. Act as the liaison with carriers involved with shipping errors
UPS - Coordinate the filing of UPS clams
DOT - Ensure Liberty Pumps is in compliance with all DOT requirements/regulations; stay abreast of new DOT requirements; provide training/education to drivers; maintain driver completed log books
Risk Management - Assist & work closely with Senior Claims Analyst and Chief Financial Officer in the administration of product liability claims
Accounts Receivable - work with A/R in the resolution of disputes such as billing errors & shipping errors to ensure timely payments
Safety - Members are held responsible and accountable to follow safety guidelines, maintain a clean and organized work area, and use good safety judgment
Able to work well in a team environment and diverse group settings
You will be expected to operate according to ISO 9001 requirements
Held responsible and accountable to follow safety guidelines, maintain a clean and organized work area, and use good safety judgment. Expected to report all unsafe activities and conditions to the Supervisor and/or Safety Representative
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the member for this job. Duties, responsibilities, and activities may change at any time with or without notice
Qualification
Required
Organizational skills and being able to remain flexible at all times is necessary
Computer literate in common word processing, spreadsheet, and other Windows-based PC programs
High school diploma or GED
Ability to read, write, edit, analyze, and comprehend instructions, short correspondence, and general business documents
Ability to speak effectively before groups of customers or employees of organization
Ability to define problems, collect data, establish facts, and draw valid conclusions
Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc
Handle multiple projects simultaneously
Willing to work in a team environment
Self-motivated, capable of taking direction as well as working with minimal supervision
Ability to remain calm under pressure such as working through an employment situation
Company
Liberty Pumps
Liberty Pumps is an engineering company providing pumping products.
Founded in 1965
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dennis Burke
Chief Financial Officer
Recent News
Google Patent
2025-02-17
Google Patent
2025-02-17
Company data provided by crunchbase