Creative Polymer Solutions · 1 week ago
Customer Service and Logistics Coordinator
Birmingham, AL 35222
Full-time
Onsite
Mid Level
3+ years expCreative Polymer Solutions is seeking a Customer Service and Logistics Coordinator who bridges client needs with supply chain operations. This role involves handling customer inquiries, processing orders, tracking shipments, resolving delivery issues, and coordinating with warehouse/production teams to ensure timely and efficient fulfillment.
ChemicalIndustrial ManufacturingManufacturing
Responsibilities
Manage and process orders daily
Building sustainable relationships, both internal and external, through open and interactive communication
Manage incoming calls • Arrange freight for shipments
Prepare shipping paperwork
Invoice orders
Assist with inventory and cycle counting as needed
Qualification
Required
Strong customer service and active listening skills
Familiar with ERP and CRM systems
Ability to multi-task, prioritize and manage time effectively
Excellent organizational skills and attention to detail
Excellent written and verbal communication skills
Proficient in Microsoft Office Suite or similar software
High school diploma or equivalent
Three to five years of customer service experience required
Preferred
Bachelor's in Business Administration or equivalent a plus
Spanish a plus
Company
Creative Polymer Solutions
Creative Polymer Solutions manufactures and supplies elastomeric coating products and accufoam for contractors.
11-50 employees
Funding
Current Stage
Early StageRecent News
Birmingham Business Journal
2023-11-04
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