Infojini Inc · 5 hours ago
Desktop Support Specialist
Ellicott City, MD
Contract
Onsite
Entry Level
1+ years expInfojini Inc is seeking a Desktop Support Specialist to manage IT hardware assets under the direction of the Assistant Manager of Asset Management. The role involves tracking, accounting, and supporting all aspects of the IT Asset Management lifecycle, ensuring efficient inventory management and deployment of IT assets.
Information Technology
Hiring Manager
Siddhi Yadav
Responsibilities
Processes requests for IT hardware and assists with the deployment to our user community, tracking hardware location changes, ensuring accurate accounting of assets
Maintains organization of IT storage areas
Tracks and maintains inventory data, including serial numbers and assigned user information
Ensures the proper tracking of IT asset inventory levels by conducting audits and physical inventories
Keeps track of new computer/telecom/network related equipment, the receipt of these assets both physically and in accounting system, and ensuring assets are accurately entered into the asset management system
Coordinates the return or pick-up of surplus/unused IT hardware, and the disposal of retired assets
Prepares assets for disposition
Maintain a working knowledge of current technology and trends as they relate to the HCPSS
Imaging new equipment (desktops and laptops)
Ability to lift heavy loads of 40 lbs. or more
Communicates in a positive and effective manner with staff, administration and co-workers
Performs other duties as assigned/necessary
Qualification
Required
Knowledge of IT Asset Management, inventory management
High School diploma or equivalent and 1–2 years' experience supporting, installing, troubleshooting, testing, diagnosing, repairing and replacing both computer equipment and peripheral equipment
Strong customer service orientation and ability to interact well with diverse end-users and staff
Experience with supporting mobile devices (android, Windows, iOS)
Strong communication, technical and analytical skills
Detail-oriented, able to work independently
Strong time management
Knowledge of associated equipment used to test and repair computer equipment
Knowledge and ability of troubleshooting capabilities for all aspects of technical support
Ability to establish and maintain strong human relation skills, effective written and oral communication, excellent customer skills and good working relationships with fellow workers, school personnel and administrators
Preferred
Experience working in a K-12 or college/university setting
Company
Infojini Inc
Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises.
501-1000 employees
H1B Sponsorship
Infojini Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (12)
2023 (11)
2022 (5)
2021 (10)
2020 (21)
Funding
Current Stage
Late StageRecent News
Baltimore Business Journal
2023-11-04
Company data provided by crunchbase