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Unither Pharmaceuticals · 1 day ago

Supply Chain Senior Manager

Rochester, NY

Full-time

Onsite

Senior Level

$150K/yr - $170K/yr

7+ years exp

Unither Pharmaceuticals is a French pharmaceutical industrial group recognized for making affordable healthcare products. They are seeking a Senior Manager of Supply Chain to develop and manage the end-to-end supply chain for their Rochester, NY site, ensuring customer satisfaction and optimizing production and logistics operations.

BiotechnologyManufacturingPharmaceutical

Responsibilities

Ensuring customer satisfaction in terms of quantities and delivery time

Ensure customer satisfaction is meeting contractual requirements (>95% OTIF)

Be the interface with customers in order to respect the defined satisfaction indicators

Ensure the best negotiated customer service rate (annual and per machine objective)

Ensure the application of the technical specifications and customer commitments with your team (Packaging Eng., Planning,…)

Negotiate deadlines with customers in order to maximize service levels and OEE

Ensure communication with customers on stock monitoring of consigned materials, destruction and other costs (artwork changes, Consigned materials…)

Handle customer request(s) and follow up internally if necessary, in order to provide the appropriate response(s)

Consider customer requirements and the site objectives to find the best compromise (price, quantity, need, performance)

Leads Operational Business Reviews Meetings with customer focused on reporting of contract implementation and performance (OTIF, QA,…)

Organize, plan and manage internal and external logistics operations

Define planning rules with Operations and Site Direction for efficient load levelling of the production lines and personnel

Ensure the proper optimization of production schedules to maximize OEE (format change, campaigning, etc.)

Make arbitration proposals in case of delivery/capacity disputes in collaboration with Business Development and Site Direction

Optimize the use of existing planning and scheduling tools to improve efficiency, adherence and monitoring

Supervise planners and scheduler to achieve schedule adherence and optimized capacity management

Define appropriate production policies (campaigning, changes, etc.) and procurement rules (Minimum order quantity, Inventory level, etc.) to optimize production and inventory

Ensure compliance with GMP and good distribution practices

Ensure the implementation and monitoring of actions to improve and maintain the warehouses and their equipment, including the proper allocation of available resources

Lead the S&OP process in collaboration with the Business Development and Operations department

Ensure the corresponding configuration of the ERP (warehouse, material data, MRP...)

Ensure that organizational (production cycles) and technical needs are anticipated and communicated

Integrate the planning of facilities and engineering work, development activities and qualification and validation activities in the yearly production schedule

Ensure that scheduling and information meetings are set up to improve collaboration with all departments and achieve targeted schedule adherence (95%)

Manage and optimize all physical and digital flow from suppliers to customers

Define the optimal organization of the whole department

Responsible for guaranteeing the right level of RM, Packaging components and intermediate stocks based on the customers’ demands and company objectives

Ensure compliance with GMP and good distribution practices, procedures, instructions, regulations and HSE rules.in all warehouses

Collaborate closely with Finance, Sales and Purchasing Department

Improve the operation of the logistics department (internal + cross-functional processes)

Manage, input and manage the information system (JDE) and specific software (labels, planning, barcode management) for all Supply Chain related information

Oversee the Raw Material, Packaging Components and Finish Products delivery terms compared to needs

Ensure that suppliers are given clear delivery schedules and expectations (Supplier OTIF, delivery days…) to optimize the use of warehouse resources and improve efficiency

Prevent supply disruptions while meeting inventory targets

Ensure that internal customers (operations, development, QC…) have their products in a timely manner by coordinating the warehouse and distribution with other departments

Ensure usage and completion of the Postproduction Tracking Tool to monitor batch release and guarantee products are shipped as per committed schedule

Manage Packaging Engineering Department (creation / modification / optimization)

Define, oversee and optimize the overall flow and process of components and bill of material creation

Guarantee and optimize the operational flow of packaging component from packaging development to chargeback management (artwork or specification change)

Control the costs and charge back of packaging changes (based on customer or Unither's responsibility)

Standardize packaging components and specifications (carton, labels, foils, shippers,…) as much as possible to support production Line performance

Lead and measure the performance of the packaging process by means of reporting, shared and cascaded goals and objectives of compliance, deadlines, performance

Ensure the capitalization of knowledge and the implementation of tools to help with creation/modification

Ensure the compatibility of packaging for the formats common to all BFS lines during the creation of new products and all machine modifications

Ensure the coordination of the various departments around the packaging approval flow

Develop and Manage the Team

Develop the skills and autonomy of the team

Ensure the adequacy of the team's training/qualification in relation to the job expectations

Manage the team's schedule to guarantee operations support as needed

Conduct annual appraisal interviews to evaluate the development and performance of your team

Objectively analyze the performance of the team

Define priorities in relation to means, resources and deadlines

Motivate and recognize the staff based on performance and metrics

Manage using clear goals and objectives and by building clear dashboards

Establishes processes, procedures and Key Performance Indicators to allow for efficient and effective management of the supply chain

Lead change within your team and in the company

Always look for improvement opportunities in all supply chain functions and tools to increase efficiency

Develop appropriate plans and implement changes

Qualification

Supply Chain ManagementERP SystemsS&OPInventory ManagementProject ManagementAnalytical TechniquesMicrosoft OfficeQuality System ComplianceNegotiation SkillsTeam Management

Required

Bachelor's degree in Materials or Supply Chain Management or Business Administration

7+ years of experience in leading supply chain management, including at least 3 years of supply chain team direct management experience, preferably in a medical device or pharmaceutical environment

Experience with implementation of business systems, and ERP experience required (JD Edwards or SAP preferred)

Hands-on Manager, details oriented with a focus on fact finding and fact-based decision-making

Must have a clear understanding of inventory management systems and order fulfillment process

Must have demonstrated understanding of S&OP and Production scheduling

Project management skills to lead or be part of cross-functional teams

Negotiation skills and experience required to manage customers' expectations

Ability to simultaneously manage multiple products and activities

Knowledge of product manufacturing processes

Knowledge of and compliance with applicable Quality System requirements

Entrepreneur spirit who drives changes and transforms initiatives into practiced process

Use of problem solving and analytical techniques such as SWOT, Root Cause and Fishbone required

Proficiency with Microsoft Office applications and ERP and WMS (Warehouse Management Systems)