Ambercare · 15 hours ago
Scheduling Specialist Full-Time
Santa Fe, NM
Full-time
Onsite
Entry Level
2+ years expAmbercare is one of the largest Home Health Care companies in New Mexico, seeking a Scheduling Specialist to join their team in Santa Fe. The role involves managing patient appointments, maintaining schedules, and providing exceptional customer service while ensuring confidentiality and accuracy in patient records.
Assisted LivingHealth CareNursing and Residential Care
Responsibilities
Confirms patient appointments and perform patient reminder calls according to client guidelines
Manages client and care provider’s schedules efficiently
Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management
Answers all incoming calls and provide exceptional customer service to all callers, patients, clients and visitors
Maintains patient records in billing/scheduling system formats and in hard copy when indicated
Completes patient schedules, forms and all correspondence
Provides additional billing and customer service support
Maintains a high degree of confidentiality at all times due to access to sensitive information
Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
Qualification
Required
High school diploma required
Experience in a high volume medical office environment required
Computer Proficiency – MS Office
Ability to work well with others in a professional manner in a team oriented environment
Preferred
College degree a plus
Bilingual in Spanish is a plus
Scheduling patients and patient testing preparation experience in a physician office preferred
2 years in a medical setting preferred
Benefits
Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
401(k) retirement plan with a generous company match
Generous time off accruals
Paid holidays
Tuition Reimbursement
Employee Referral Program
Merit Increases
Employee Discount Programs
Work/life balance
Company
Ambercare
Ambercare is a provider of personal care, hospice and home health services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-02-28Acquired
Recent News
2024-03-21
Company data provided by crunchbase