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Netsurit · 12 hours ago

IT Field Service Engineer (Level II MSP Experience Required)

New York, NY

Full-time

Hybrid

Senior Level

5+ years exp

Netsurit is a rapidly growing company ranked #305 on Inc. 5000 and a winner of the 2024 Global MSP501 Top 500 Managed Service Providers. The IT Field Service Engineer will provide on-site and remote IT support, implement advanced technologies, and collaborate on AI-driven projects to enhance business efficiency.

Information ServicesInformation TechnologySoftware

Responsibilities

Deliver on-site and remote IT support for clients across the NJ/NY Metro area

Implement and troubleshoot advanced technologies in networking, virtualization, and cloud environments

Configure systems and network architecture for new and existing clients

Install and support multi-vendor hardware: Servers, SAN, LAN, WAN, VPN

Monitor Disaster Recovery and Business Continuity solutions

Provide exceptional client service and document all work clearly and professionally

Collaborate on AI-driven projects that enhance automation and efficiency

Qualification

IT support experienceActive DirectoryMicrosoft AzureVMWare / Hyper-VWindows Server OSMac OSBasic Linux knowledgeAI/automation experienceIndustry certificationsCommunicationDocumentation skills