Publix Super Markets · 18 hours ago
PTS Service Technician - Port Charlotte, FL
Port Charlotte, FL
Full-time
Onsite
Entry Level
$50K/yr - $70K/yr
1+ years expPublix Super Markets, Inc. is the largest employee-owned company in the U.S., driven by a dynamic technology team delivering innovative solutions. The PTS Service Technician position provides IT technical support primarily for the installation, repair, and preventive maintenance of IT hardware in Publix retail stores in the Port Charlotte, FL area.
Food and BeverageGroceryRetail
No H1B
Responsibilities
Perform installation, repair, and preventive maintenance of IT hardware including:
Desktop computers
Servers
Laser and thermal printers
Point of sale systems
Barcode scanners
Weighing devices
Networking systems
Support Publix retail stores through on-site visits
Travel between store locations to perform technical tasks
Complete majority of work between 8:00 AM and 4:30 PM, Monday through Friday
Participate in after-hours on-call rotation
Required to work rotating weekends
May be required to work holidays, as needed
Augment support in other geographic areas when required
Qualification
Required
Candidate must live in the Port Charlotte, FL, or surrounding area, or must be willing to relocate there upon acceptance of the position
Associate degree in information technology or equivalent experience
1+ year of PC/Technical support experience
Basic understanding of IT hardware and industry standards
Basic understanding of Windows Operating Systems
Basic understanding of thermal and laser printing
Analytical and troubleshooting skills
Cable management and troubleshooting skills
Computer and electronic equipment installation skills
Must be at least 20 years of age
Must have a valid driver license and maintain an excellent driving record
Work a variable shift, based on demands of current projects. Shifts will include overnight, evening, early morning, and/or daytime work, depending on the task
Ability to lift to 75 lbs
Ability to climb and work on a ladder
Ability to crouch, kneel and work in confined areas for extended periods
Ability to use hand and power tools
Preferred
Certifications in the field of electronics or Computer Science, such as:
Cisco Certification
A+ Certification
Microsoft Certified Systems Engineer
HP Certification
Lexmark Certification
3+ years of PC/Technical support experience
Basic understanding of Active Directory
Experience using problem reporting and ticketing systems
Understanding of the Publix retail environment
Benefits
Employee stock ownership plan that contributes Publix stock to associates each year at no cost
An opportunity to purchase additional shares of our privately-held stock
401(k) retirement savings plan
Group health, dental and vision plans
Paid Time Off
Paid Parental Leave
Short- and long-term disability insurance
Tuition reimbursement
Free hot lunches (buffet-style) at facilities with a cafeteria
Company
Publix Super Markets
Founded in 1930, Publix Super Markets is the largest and fastest-growing employee-owned supermarket chain in the United States.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Doug Stalbaum
Vice President and Controller
Joey Riddle
Incoming Vice President of, Charlotte Division
Recent News
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2026-01-13
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