Foresight Bank FFG · 1 month ago
Electronic Banking Specialist
Winnebago, IL, US
Full-time
Onsite
Mid Level
3+ years expForesight Bank is the largest, locally owned community bank in Northern Illinois, and they are seeking an Electronic Banking Specialist. This role is responsible for providing accurate and timely processing of electronic banking tasks and ensuring exceptional support for all electronic products and services.
Banking
Responsibilities
Perform daily operations as assigned to ensure accurate and timely processing and verification of transactions and support
Responsible for the timely handling of debit card disputes, tracking as required by Regulation E and customer notification of provisional and final credits
Possess required knowledge of Regulation E and NACHA rules relating to unauthorized transactions
Oversight of submission of card batches for centrally issued cards
Coordinate and participate in the monthly card renewal process including review of reports and clearing of exceptions
Responsible for the accurate settlement of all debit card transactions utilizing various vendor reports, to include researching and promptly resolving any offages
Handle all compromised card notifications from MasterCard immediately to include bank-wide communication as applicable and customer notification of event
Complete and submit quarterly MasterCard reporting as required
Provide support for Online & Mobile Banking, Bill Pay, Cash Management, Positive Pay, and Mobile Deposit products and services researching and resolving escalated issues
Support processing of new Business Online Banking Applications (i.e., system setup, ancillary service setup, customer notification, and filing)
Process, verify, and log incoming and outgoing wires according to policy including OFAC scans and escalation of OFAC hits
Review and verification of mobile deposits releasing or rejecting reviewed items according to procedure
Process incoming and outgoing ACH files according to NACHA Operating Rules including OFAC scans, memo posting, and review of applicable reports
Input of One Time ACHs as well as maintenance of ACH auto transfer entries andsystem generated ACH entries as needed
Process ACH reclamations, ACH Notifications of Change (NOCs), ACH Returns, and Death Notifications
Provide backup to other Deposit Shared Services departments as needed
Assist with the development and implementation of necessary training and operational support programs as identified
Assist with projects as assigned
Assist with gathering and reviewing related audit documentation, copies and reports as requested
Participate in team tasks, including but not limited to: verifying outgoing wires and ACH files, alternating schedules to support extended banking hours, and assisting in answering phone calls and emails
Identify and update all associated job aids when changes in process or policy occur and communicating these changes to the team
Maintain strict confidentiality of all customer records and personal information
Perform other such duties as assigned
Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices
Qualification
Required
HS Diploma or equivalent required
Minimum 3 years working in banking including 1 year experience with payment processing
Knowledge of Regulation E and NACHA guidelines
Self-user and promoter of electronic banking products
Preferred
Jack Henry core platform preferred
Company
Foresight Bank FFG
Foresight Bank: Built from Local Strength, United by Purpose Foresight Bank was formed by uniting six long-standing community banks—German American State Bank, Northwest Bank of Rockford, State Bank of Freeport, Lena State Bank, State Bank of Davis, and State Bank of Herscher—under one charter to better serve the people and businesses across our region.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase