City of Burlington, NC ยท 1 week ago
Part Time Golf Shop Assistant
Burlington, NC
Part-time
Onsite
New Grad, Entry LevelThe City of Burlington operates the Valley Golf Course, which provides a welcoming environment for golfers. The Golf Shop Assistant will handle Pro Shop operations, including booking tee times, managing payments, and ensuring a positive guest experience.
CommunitiesEmploymentGovernmentHealth CareNon Profit
Responsibilities
Handle all Pro Shop operations, to include but not limited to, booking Tee Times, collecting payments, preparing deposits, selling merchandise, and performing any administrative work accurately and efficiently
Preparing hot foods and maintaining health and sanitation regulations according to health department standards
Greet all guests warmly and professionally, ensuring a friendly and courteous experience upon arrival
Communicate effectively, both in person and on the phone, offering clear and courteous assistance to guests regarding their play at the course
Provide detailed information about golf products, services, and all relevant offerings at The Valley Golf Course to enhance the guest experience
Adhere to proper cash handling procedures, ensuring secure transactions
Operate the Point of Sale (POS) system and Pace Tech System accurately and efficiently
Ensure the pro shop is fully stocked, organized, and visually appealing for guests
Work closely with the Outside Service Attendant to manage golf cart availability, ensuring guests have a seamless experience
Keep the Course Attendant informed of any updates or changes to the tee sheet to ensure smooth operations
Assist with the setup and execution of golf tournaments and outings, contributing to successful events
Prepare and handle food in accordance with health regulations, ensuring safe and hygienic practices
Participate in all required employee orientation, safety trainings, and ongoing learning opportunities
Report guest complaints promptly to the Golf Manager/Assistant Manager to resolve issues effectively
Arrive on time for shifts, dressed appropriately in neat work attire, and ready to contribute to team success
Perform any other duties as assigned by the supervisor to support the course's operation
Qualification
Required
Handle all Pro Shop operations, to include but not limited to, booking Tee Times, collecting payments, preparing deposits, selling merchandise, and performing any administrative work accurately and efficiently
Preparing hot foods and maintaining health and sanitation regulations according to health department standards
Greet all guests warmly and professionally, ensuring a friendly and courteous experience upon arrival
Communicate effectively, both in person and on the phone, offering clear and courteous assistance to guests regarding their play at the course
Provide detailed information about golf products, services, and all relevant offerings at The Valley Golf Course to enhance the guest experience
Adhere to proper cash handling procedures, ensuring secure transactions
Operate the Point of Sale (POS) system and Pace Tech System accurately and efficiently
Ensure the pro shop is fully stocked, organized, and visually appealing for guests
Work closely with the Outside Service Attendant to manage golf cart availability, ensuring guests have a seamless experience
Keep the Course Attendant informed of any updates or changes to the tee sheet to ensure smooth operations
Assist with the setup and execution of golf tournaments and outings, contributing to successful events
Prepare and handle food in accordance with health regulations, ensuring safe and hygienic practices
Participate in all required employee orientation, safety trainings, and ongoing learning opportunities
Report guest complaints promptly to the Golf Manager/Assistant Manager to resolve issues effectively
Arrive on time for shifts, dressed appropriately in neat work attire, and ready to contribute to team success
Perform any other duties as assigned by the supervisor to support the course's operation
Excellent verbal and written communication skills, ensuring clarity and professionalism in all interactions
Strong listening and comprehension skills to understand guest needs and follow instructions effectively
Positive and approachable interpersonal skills, fostering a friendly and welcoming atmosphere
Proven ability to work efficiently under pressure while managing multiple tasks simultaneously
Flexible and adaptable, with the ability to work varying schedules, including evenings, weekends, and holidays, to meet operational needs
Communicates with professionalism, using appropriate language, tone, and body language when interacting with guests and colleagues
Demonstrates the ability to follow instructions accurately and adhere to management's direction for smooth operations
Preferred
Previous golf-related experience that brings valuable insight and familiarity to the role
Company
City of Burlington, NC
About Welcome to the official City of Burlington LinkedIn page.
Founded in 1893
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Marland
Chief Code Enforcement Officer
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