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Urban Resource Institute (URI) · 1 day ago

Director of Clinical Services - Domestic Violence Programs

New York, NY

Full-time

Onsite

Lead/Staff, Director/Executive

$65K/yr - $87K/yr

5+ years exp

Urban Resource Institute (URI) is seeking a Director of Clinical Services for their Domestic Violence Programs. The role involves clinical and administrative supervision of staff, conducting mental health assessments, and facilitating professional development, while also ensuring compliance and best practices in client service delivery.

Social

Responsibilities

Responsible for the clinical and administrative supervision of Case Managers, Housing Specialists, Vocational Specialists, Residential Specialists and Interns

Provide individual and group supervision to staff

Coordinate staff training, case conferences, and other opportunities for the professional development of staff

Conduct mental health assessments by completing comprehensive functional evaluations

Develop, monitor and facilitate groups for residents

Assist with client service hotlines as needed

Coordinate mental health/psychiatric care and referrals

Provide brief psychotherapy for clients (individuals and families)

Develop a network of appropriate resources, including community base organizations and social services providers

Monitor resident records for compliance and best practices, including regular review of progress notes and service plans

Function independently at the facility in times of crisis, in the absence of the Program Director

Assist with required reports and program evaluations as needed

Work with others to address client complaints and conduct investigations as required

Increase the awareness of the organization’s DV services by engaging in activities such as, but not limited to, presenting at conferences and/or other speaking engagements

Other duties as requested based on department, program and/or organizational needs

Qualification

Supervisory experienceLicensed Masters in Social WorkDomestic violenceMicrosoft Office proficiencyQuality AssuranceOrganizational skillsCommunication skillsInterpersonal skillsTeam playerEmotional Intelligence

Required

Responsible for the clinical and administrative supervision of Case Managers, Housing Specialists, Vocational Specialists, Residential Specialists and Interns

Provide individual and group supervision to staff

Coordinate staff training, case conferences, and other opportunities for the professional development of staff

Conduct mental health assessments by completing comprehensive functional evaluations

Develop, monitor and facilitate groups for residents

Assist with client service hotlines as needed

Coordinate mental health/psychiatric care and referrals

Provide brief psychotherapy for clients (individuals and families)

Develop a network of appropriate resources, including community base organizations and social services providers

Monitor resident records for compliance and best practices, including regular review of progress notes and service plans

Function independently at the facility in times of crisis, in the absence of the Program Director

Assist with required reports and program evaluations as needed

Work with others to address client complaints and conduct investigations as required

Increase the awareness of the organization's DV services by engaging in activities such as, but not limited to, presenting at conferences and/or other speaking engagements

Passion for URI's mission, vision and core values with the ability to communicate this passion to others

Five (5) years of experience working with victims of domestic violence experiencing trauma, poverty, and/or homelessness

Three (3) years of prior Supervisory experience is required

Licensed Masters in Social Work, Mental Health Counseling, Marriage and Family Therapy, or a comparable clinical degree and license

Excellent computer knowledge and aptitude of Microsoft Office applications

Strong organizational skills that reflects an ability to perform and prioritize multiple tasks seamlessly

Expert level written and verbal communication skills with the ability to represent the organization externally across a wide range of stakeholders and constituencies

Exceptional interpersonal, critical thinking, and communications skills, and the ability to develop positive and productive relationships with a dispersed team to build buy-in across the organization

Highly resourceful team-player, with the ability to also be extremely effective independently

Excellent business acumen, leadership presence with professional integrity and thought leadership skills

Work in collaboration with other departments, agencies, systems and institutions to maximize scarce resources

Proven ability to ensure Quality Assurance and Best Practices in client service delivery

Strong commitment to equity and social justice including a focus on self-awareness and engagement of continuous learning around issues of diversity equity and inclusion; high level of Emotional Intelligence (EQ)

Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response

Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment

Acknowledge and application of self-care and work-life balance for self and others

Company

Urban Resource Institute (URI)

Founded in 1980, Urban Resource Institute (URI) offers innovative client-centered services to help transform the lives of domestic violence survivors and homeless families, with a focus on communities of color and other vulnerable populations.

Founded in 2013

New York, New York, USA

501-1000 employees