Collections Specialist jobs in United States
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Manta Search · 6 days ago

Collections Specialist

Manta Search is seeking a driven, detail-oriented Collections Specialist to join the accounting team. The role involves managing credit risk, overseeing collections and cash flow management, and resolving billing discrepancies while implementing process improvements.

Staffing & Recruiting

Responsibilities

Evaluate the creditworthiness of new and existing customers using financial analysis, credit reports, and risk assessment tools
Establish and maintain appropriate credit limits and payment terms in accordance with company policies
Monitor customer accounts to identify emerging credit risks, trends, or delinquency issues
Prepare and present credit risk assessments and account status reports to Finance leadership
Monitor aging reports and follow up on overdue balances to ensure timely resolution
Initiate and manage collection efforts through professional, effective customer communication
Negotiate payment plans and settlements when necessary while protecting the company’s financial position
Track and report on collection performance, past-due balances, and cash application trends
Investigate and resolve billing discrepancies, short payments, and invoice disputes
Collaborate with Sales, Customer Service, and Accounting to resolve issues that impact customer payments
Identify root causes of recurring disputes and implement corrective actions to prevent future issues
Maintain accurate documentation of all customer communications, agreements, and collection activity
Generate regular reports on credit exposure, collections effectiveness, and delinquency trends
Implement best practices to reduce bad debt and improve days sales outstanding (DSO)
Leverage ERP systems, including Microsoft Dynamics 365, to enhance visibility, reporting, and workflow efficiency

Qualification

Collections experienceCredit risk assessmentMicrosoft Dynamics 365Financial data analysisCustomer communicationNegotiation skillsAttention to detailOrganizational skills

Required

Driven, detail-oriented Collections Specialist
Industrial / manufacturing collections experience
High volume collections experience
Evaluate the creditworthiness of new and existing customers using financial analysis, credit reports, and risk assessment tools
Establish and maintain appropriate credit limits and payment terms in accordance with company policies
Monitor customer accounts to identify emerging credit risks, trends, or delinquency issues
Prepare and present credit risk assessments and account status reports to Finance leadership
Monitor aging reports and follow up on overdue balances to ensure timely resolution
Initiate and manage collection efforts through professional, effective customer communication
Negotiate payment plans and settlements when necessary while protecting the company's financial position
Track and report on collection performance, past-due balances, and cash application trends
Investigate and resolve billing discrepancies, short payments, and invoice disputes
Collaborate with Sales, Customer Service, and Accounting to resolve issues that impact customer payments
Identify root causes of recurring disputes and implement corrective actions to prevent future issues
Maintain accurate documentation of all customer communications, agreements, and collection activity
Generate regular reports on credit exposure, collections effectiveness, and delinquency trends
Implement best practices to reduce bad debt and improve days sales outstanding (DSO)
Leverage ERP systems, including Microsoft Dynamics 365, to enhance visibility, reporting, and workflow efficiency

Preferred

Experience in credit, collections, or accounts receivable management within a corporate finance environment
Strong working knowledge of ERP systems, ideally Microsoft Dynamics 365
Ability to analyze financial data and assess customer credit risk
Strong communication and negotiation skills with a customer-centric mindset
Highly organized with strong attention to detail and follow-through

Company

Manta Search

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We are a boutique search firm delivering fast, accurate shortlists with a focus on long-term fit.

Funding

Current Stage
Early Stage
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