Mindray North America · 3 weeks ago
Clinical Educator - Eastern US
Boston,MA,US
Full-time
Onsite
Mid, Senior Level
5+ years expMindray North America is a global leader in medical technology, delivering advanced patient monitoring systems and solutions. They are seeking a Clinical Educator to provide high-quality clinical education, product training, and implementation support for patient monitoring solutions across acute care environments, working closely with healthcare providers to ensure effective use and long-term success with their technology.
Health CareManufacturingMedical Device
Responsibilities
Deliver in-services across the full patient monitoring portfolio, tailoring education to customer workflows, clinical environments, and learning needs
Provide hands-on clinical application training across hospital departments and care settings
Assess education needs across nursing units and specialties and adjust instruction accordingly
Support system installations by identifying customer workflows and configuration needs
Provide on-site clinical support during go-live events and final implementations
Partner with internal teams to ensure smooth transitions from installation to active clinical use
Conduct follow-up visits and ongoing phone support to reinforce education and promote sustained product adoption
Maintain strong, trusted relationships with clinical staff and leadership at customer sites
Serve as a clinical liaison between customers and internal teams including Technical Support, Service, and Systems Solutions
Provide on-call clinical support through the technical support line following established escalation and documentation procedures (on-call rotation begins after one year in role)
Manage time and territory independently to meet customer education needs effectively
Qualification
Required
Registered Nurse (RN) with an active license from an accredited institution
2–3 years of active nursing experience using cardiac monitoring in acute care settings
Strong knowledge of advanced cardiac arrhythmias, hemodynamics, Swan-Ganz, and cardiac output monitoring
Excellent verbal communication and presentation skills with the ability to engage diverse clinical audiences
Strong organizational and time management skills with the ability to balance multiple accounts and priorities
Highly independent and self-motivated, comfortable working autonomously in the field
Strong interpersonal skills with the ability to collaborate effectively with clinical staff, nursing leadership, and internal teams
Technical aptitude to understand product specifications and translate them into practical clinical application
Flexible and adaptable, able to manage last-minute schedule changes in a fast-paced environment
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
Field-based role requiring approximately 85% travel by car or air
Must reside within 40 miles of a major airport
Ability to stand and deliver training sessions for 2–5 hours at a time, multiple times per day
Ability to stand and walk for extended periods during implementations and on-site support
Ability to lift and carry equipment or training materials up to 25 pounds and push carts through clinical environments
Preferred
BSN preferred; alternate nursing degree accepted with 5+ years of nursing experience
Experience educating other nurses through staff development, preceptorship, or formal training programs strongly preferred
Benefits
401(k) with company match
Tuition reimbursement
Paid time off
Disability coverage
FSA/HSA options
And more
Company
Mindray North America
Mindray North America is a company that develops, manufactures, and markets medical devices worldwide.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
JoAnn Brunetti
Director of Global Corporate Partnerships
Recent News
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