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DailyPay · 10 hours ago

Technical Engagement Analyst

United States

Full-time

Remote

Entry, Mid Level

$76K/yr - $114K/yr

2+ years exp

DailyPay is a worktech company transforming the way people get paid, providing an on-demand pay solution to enhance employee motivation and financial well-being. The Technical Engagement Analyst will focus on technical client support and data optimization, collaborating with various teams to improve client data exchanges and resolve technical issues.

Employee BenefitsEnterprise ApplicationsFinancial ServicesFinTech

H1B Sponsor Likely

Responsibilities

Act as a technical point of escalation for cross-functional teams

Support existing client changes involving location and pay code additions, organizational structure changes, or minor file adjustments

Perform operational reviews with Client Success Managers, Global Operations, Product, and Payments to recommend and implement improvements to client data exchanges

Function as a subject matter expert regarding product idiosyncrasies and client integrations

Report, troubleshoot, and take ownership of incidents through resolution

Support product testing and rollouts

Qualification

Technical account managementTroubleshooting APIData optimizationDell BoomiAnalytical skillsInterpersonal skillsProblem solvingCross-functional collaboration

Required

Bachelor's degree with 2+ years of experience in a implementations, technical account management, or client-facing technical support role

Ability to adapt and thrive in a product knowledge-heavy environment

Strong analytical and problem solving skills

Knowledge of Dell Boomi or willingness to learn Dell Boomi

Experience troubleshooting sFTP, API, and data concerns

Capacity to prioritize and handle multiple projects simultaneously

Strong interpersonal and cross-functional skills

Occasional need to work outside of normal business hours may be required

Benefits

Exceptional health, vision, and dental care

Opportunity for equity ownership

Life and AD&D, short- and long-term disability

Employee Assistance Program

Employee Resource Groups

Fun company outings and events

Unlimited PTO

401K with company match

Company

DailyPay

Glassdoor3.3

DailyPay provides on-demand pay solutions for employees, allowing them to access earned wages before payday.

Founded in 2015

New York, New York, USA

501-1000 employees

https://www.dailypay.com

H1B Sponsorship

DailyPay has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2021 (2)