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Fendi · 5 hours ago

East Regional Training Manager - New York, NY - Corporate Office

New York, United States

Full-time

Hybrid

Mid, Senior Level

$115K/yr - $145K/yr

5+ years exp

Fendi is a luxury fashion brand looking for a Regional Training Manager to enhance the effectiveness of its retail training programs across the Americas. The role involves developing training materials, coaching store teams, and collaborating with management to achieve business objectives.

Apparel

Responsibilities

Ensure the full execution of the Fendi Americas Retail Training programs for the retail population

Proactively create training materials for the retail network based on market initiatives, business priorities and individual needs

Coordinate and/or facilitate in-store on-boarding to all new team members, partnering with retail management to ensure delivery of necessary information

Partner with store and regional management to support specific business objectives of stores/region with daily briefing and learning tools

Work with the broader training team to learn and facilitate training modules crafted to support business objectives

Roll-out seasonal e-learning courses and follow up on completion of global and zone initiatives

Provide mentorship to store teams to support the improvement of the overall Fendi client experience

Support region in creation and implementation of action plans needed to achieve store and individual performance goals

Participate in Global Retail Training meetings to acquire new skills and share regional updates

Support regional and store-specific initiatives as needed

Prioritize administrative responsibilities and ensure individual budget guidelines are met

Track, supervise and evaluate the impact of all regional training activities in partnership with the Retail Training Director

Qualification

Training program deliveryRetail sales experienceExcel proficiencyPowerPoint proficiencyCommunication skillsPresentation skillsProject managementAnalytical skillsAdult learning qualificationForeign language skillsInterpersonal skillsProblem-solving skillsOrganizational skills

Required

Minimum of 5 years of experience in delivering sales, service, or product training, preferably in Luxury Retail setting

Retail sales or management experience

Excellent communication and presentation skills with a passion for innovation, creativity, and the ability to deliver work with a standard of excellence

Takes initiative and is highly self-motivated

Strong presentation, planning and organizational skills

Outstanding interpersonal skills

Ability to lead and deliver large scale projects across many locations simultaneously

Excel and PowerPoint proficiency in order to run reports, analyze data/KPIs and create training content

Ability to work and manage projects independently

Strong interpersonal skills and ability to work successfully with all departments

Strong problem-solving skills and ability to handle ambiguity

Strong organizational and analytical skills. Thrives in fast-paced environment, works well under pressure, and meets tight deadlines with appetite to learn

50% Travel required

Ability to lift boxes / weight up to 10lbs